Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Aditya S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Best storage partner

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

User friendly and with this we dont have to search for mutulple places everything can be stored at one place and and can be used, like the interface and credibility

What is your favorite aspect of this product?

Storage part i good and all the files are at one place also it indicates what to use as per docs and suggests in many other professions docs thing

What do you dislike most about this product?

Nothing as auch

What recommendations would you give to someone considering this product?

Everything is going fine

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Less Generous

Simran S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

great drive for storage

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

great access and integration make google drive practical and trustworthy

What is your favorite aspect of this product?

i really like the cloud storage, google workspace integration, real-time collaboration, easy sharing

What do you dislike most about this product?

sluggish sync and internet requirement

What recommendations would you give to someone considering this product?

highly suggest it for online file storage, management, and sharing

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Inspires Innovation

MD S.

  • Role: Vendor Management
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

"Fantastic product!"

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its easy to use feature

What is your favorite aspect of this product?

Offline save

What do you dislike most about this product?

buffering, no more formulas like MS Excel.

What recommendations would you give to someone considering this product?

It is easy to use cloud software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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