Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Aarif S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"The greatest cloud storage option."

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive is incredible efficiency scalable and reasonable price for online storage and document management.

What is your favorite aspect of this product?

I appreciate the Google drive is easily scalable and reasonable prices.

What do you dislike most about this product?

Video footage take a long time to upload and desktop version take a long time to sync.

What recommendations would you give to someone considering this product?

Advice customer to consider their options and confirm that these software programs meet their needs.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charity L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

I saves all types of files and in there capacity or sizes. It is probably the easiest software to use for cloud file storage. It has apps for phones, tablets, mac, and pc. I mostly use the web interface for managing my files and permissions because it seems to have the most robust and consistent feature set. It's remarkably easy to upload a file and then share that file with another person or get a public link to that file to post anywhere.

What is your favorite aspect of this product?

It works for smaller businesses. The price point is excellent and using it with the rest of Google suite (workplace) offerings is seamless. It is good on desktop or in mobile applications. And this means that u can use it everywhere you go and anyone can access it.

What recommendations would you give to someone considering this product?

It's user friendly and best for small businesses cause it cheaper to use and on WiFi u can set it to upload on cloud on its own. It makes utilizing its product much simpler when you have the Suite. It would take more money, time, and effort to use any other for everyday business use

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Alupo f.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It give enough space and it stores all types of files that is documents images video and many others whereas some others similar products store one type of file.

What is your favorite aspect of this product?

Storing all types of file and with out reducing there capacity in sizes and formats. It is well designed and out looking with visible colours and tone . Best for us with eye defect

What recommendations would you give to someone considering this product?

This product keeps the same farmat and sizes of the files and it's storage capacity is higher

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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