Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Martha A.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Very secure,reliable and effective file manager.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

One of the things I like most about Google Cloud Drive Enterprise is security. Google Cloud Drive Enterprise is a cloud based software that provides high security for your sensitive files. It has made it easy for me and my colleagues to collaborate easily and effectively on files.

What is your favorite aspect of this product?

To all prospective customers considering Google Cloud Drive Enterprise for file management, i urge them to consider it since it is a very secure application for file management. It is easy, simple and fast to install, set up and get started. Additionally, even if you are a new user of Google Cloud Drive Enterprise, getting started with it is extremely easy.

What do you dislike most about this product?

For the last 3 years i have been using Google Cloud Drive Enterprise, i have never experienced any challenge. The vendor is always available to help you in case you need any help.

What recommendations would you give to someone considering this product?

Powerful, reliable and very secure. I recommend Google Cloud Drive Enterprise for file management.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Caring

Sanjay P.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An outstanding and nice cloud storage solution.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is an excellent and outstanding product for file storage. It supports great features that make it easy for new users to effectively and efficiently manage their important files. I like how it is easy to use and learn.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise provides strong security that makes it a super secure application for file storage. I have used it for long time and it is a powerful and easy-to-use application for file storage. I like availability of customer support team, very helpful and responsive.

What do you dislike most about this product?

I have used Google Cloud Drive Enterprise for a very long time and it has never frustrated me.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise is a complete software for file storage. I highly recommend it.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Effective Service

Moses M.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A very secure solution for file management.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is an amazing and powerful platform for file storage. What i like most about it is the strong security it provides for your files thus making it a very secure application for file storage. It is easy and fast to implement and set up.

What is your favorite aspect of this product?

My experience with Google Cloud Drive Enterprise has really been amazing. It one of the best tools for file storage that provides high security for your files. Implementing Google Cloud Drive Enterprise is easy and very fast thus saving time.

What do you dislike most about this product?

Google Cloud Drive Enterprise is a powerful and easy-to-use application for file storage. I have nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise for file storage.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Caring

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