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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Pedro M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Optimize processes with Google Cloud Drive Enterpr

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise not only offers us a file hosting tool, it offers us many additional features without requiring external applications or plugins, thanks to the fact that it allows us to add collaborators, dependencies and all its members can save, edit and share information in real time, which allows us to optimize processes and therefore saves us a lot of time. Its integration with Gmail and G Suite makes the management and administration of the tool more practical and useful, in addition to providing several security tools at enterprise level, which is very important because we handle a lot of data.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise has advanced data backup and synchronization, file collaboration and productivity features. It can be used as document management software. It has compatibility for different file types, including some discontinued. Most importantly, it allows accessibility from any device with an Internet connection from anywhere in the world.

What do you dislike most about this product?

The storage is not only for Google Cloud Drive Enterprise but for all applications included in GSuite. Also that the document control, which in default mode may seem too permissive. The advanced file search does not allow to search for files with specific extensions plus the search options are limited.

What recommendations would you give to someone considering this product?

Tools that provide security and aid in process optimization are required in any firm. For me, Google Cloud Drive Enterprise satisfies this requirement, as well as providing additional benefits at a reduced cost because it does not necessitate huge hardware expenditures or substantial installations.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Damaris M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A brilliant and amazing file storage application.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

One of the best cloud storage applications i like most is Google Cloud Drive Enterprise. It is one of the most secure application that provides high security for your files. It allows you to store your sensitive files safely in the cloud.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise has been of great help because i can store my sensitive files and i can access them from anywhere anytime. Google Cloud Drive Enterprise has a very simple and user-friendly interface which makes it easy to learn and use.

What do you dislike most about this product?

To be sincere, i cannot recall anything that disappointed me since I started using Google Cloud Drive Enterprise. It is an excellent and outstanding solution for file storage.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise has been amazing and reliable. You don't need to look any further but implement Google Cloud Drive Enterprise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wanyonyi W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Security and Collaboration Features All in One

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is a comprehensive solution and makes creation of documents, storage and sharing easy. Not many solutions in its class can handle such capabilities.

What is your favorite aspect of this product?

There are many aspects of Google Cloud Drive Enterprise that I like ranging from security, ease of accessing the software, the friendly interface and most importantly easy integration with other Google products

What do you dislike most about this product?

Google Cloud Drive Enterprise has not been problematic since deployment.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise because it works and it is resourceful and secure. Try it and enjoy the beenfits.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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