Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Amar k.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Best online Document storage plateform

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive has free feature to manage documents, can manage any type of documents. Best part is Access Management.

What is your favorite aspect of this product?

There are number of aspect which i like most- - Document sharing with team members in very secure manner. Member who has the document access can access the document. - 10 GB free storage space for document storage - User and role based access - Restrict Read/Write feature permission based on User specific - individual document or complete document folder can be easily shared with other team member.

What do you dislike most about this product?

Every product has the scope of improvement. so i will say this as improvement rather then dislike. - Sometime if we have good network connection but still took too much time to upload document. - I faced sometime one issue of uploading auto cancel, if we have slow or fluctuation connection.

What recommendations would you give to someone considering this product?

I love Google Drive, So I have some recommendations which may be help to improve performance of product. - if we are uploading any document , uploading should not be auto cancel. - if we have slow or fluctuation connection then uploading should be restart from the point where connection loss. - progressive uploading (Means how internet connection loss, and when comes back then uploading should be resume from where connection loss.)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Hannah J.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

An effective tool for communicating with others

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

I tried Dropbox for a great many years, but it still didn't turn up as fast which is no longer as comfy. Because to the simplified relationship with Google Cloud, all increases swiftly.

What is your favorite aspect of this product?

Posting files into Google Cloud is exactly easy as it is intuitive. An insight link is created at the exact moment as I buy files. This characteristic saved me a lot of time. Our data is in a handy location, so I can send a reference to any other clients ensuring that they'll have accessibility to the material. I can get them in nearly whatever format I choose.

What do you dislike most about this product?

The most common practical problem I encountered was frequent lag or stalling of the webpage I was running, especially with high prevalence that I was running at the time. That could be a greater problem with the PC I was utilizing that time.

What recommendations would you give to someone considering this product?

Using Google Cloud is just as straightforward as using MS Office or File Manager. Taking full advantage of your investment, simply use present Google cloud free versions. There are various options for uploading data to Google Drive. Choose something that best meets your company's needs.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Caring

Aurora D.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Useful tool for interacting with others

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Uploading data to Google Cloud is nearly as simple as it is straightforward. At the very same time as I purchase files, an overview connection is generated. This trait saves me significant amount of time. My documents are in a convenient place, so I can provide some other customers or pupils a link, knowing that they will have access to the information. I can easily download them in almost any format.

What is your favorite aspect of this product?

For a long time, I attempted to utilize Dropbox, but still, it did not arrive as quickly and is now no more as comfortable. The streamlined interaction works well with Google Cloud, so everything grows quickly.

What do you dislike most about this product?

The easiest practical issue I experienced was periodic latency or halting of the website I was processing with, particularly with large files that I was processing with at that moment. That might be a bigger issue with computer I was using at the moment.

What recommendations would you give to someone considering this product?

It is as simple to utilize Google cloud as it is to use MS Word or File Explorer. Just use current Google cloud free features to get the most out of your purchase. There are several alternatives for uploading files in Google cloud. Choose the one that better matches your requirements of the position.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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