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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Emily G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Robust Cloud Files Management Application

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google cloud drive has enables us to manage our files effectively. Users can simultaneously edit a file at the same time. It's support files of various formats and we are able to sync various devices. Technical support is great and available in various platforms .The applicaition is aslo able to be accessible from anywhere.

What is your favorite aspect of this product?

Simultaneously editing of a file has been amazing. The application is aslo able to support files of various formats and syncing of various devices. We are able to aces the file from any location in very secure way. Backups are done at any time and safe away from the office premises

What do you dislike most about this product?

Honestly I have no dislike toward this application.Its have been very useful in our organization.

What recommendations would you give to someone considering this product?

Higly recommend this application for any company requiring a great cloud documents manager applicaition. It's very stable and higly reliable. Technical support is reliable and available on various platforms. The applicaition is very cost effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Luke E.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

One of the safest tool for file management.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is the best tool for file storage and sharing. It is a cloud based application so you can access your files from anywhere anytime. I like how it enables me to store files and since its security is very high, i don't have to worry about losing my files. Using Google Cloud Drive Enterprise is simple so no training needed.

What is your favorite aspect of this product?

My experience with Google Cloud Drive Enterprise has been overwhelming. In fact, it is the safest and easiest solution i have ever encountered for file management. I use it every day and i like its great performance, functionality and flexibility. It has never frustrated me even a single day. I like the fact that i can access my files offline even without internet connection.

What do you dislike most about this product?

To be sincere, i haven't yet encountered any difficulties while using Google Cloud Drive Enterprise. It is a recommendable solid software for file storage.

What recommendations would you give to someone considering this product?

My experience with Google Cloud Drive Enterprise has been remarkable. Everything about it is amazing and i recommend it to all prospective customers out there.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Megan K.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

A very intuitive and secure tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

In the market, you will find many different softwares for file storage but Google Cloud Drive Enterprise is the best i have ever used. It is a straightforward and lightweight application that enables you to store your business and personal files safely and securely in the cloud. It is not expensive, the cost is low and this makes it affordable.

What is your favorite aspect of this product?

I have used different applications for file storage and sharing but Google Cloud Drive Enterprise is one of its kind. It enables me to keep my important files safely and securely in the cloud. It is easy and simple to access and sharing files is easy and fast. Google Cloud Drive Enterprise is simple to implement, learn and use.

What do you dislike most about this product?

Google Cloud Drive Enterprise is a complete and reliable application for file storage and sharing. Nothing to dislike about it since it meets my expectations.

What recommendations would you give to someone considering this product?

Yes i recommend Google Cloud Drive Enterprise for file storage and sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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