Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Md. Masudul H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Simple to use as well as File management purpose

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

File organization on Google Drive is normally automated, however, users can edit the files to their preferences. This makes it simple to access files stored on Google Drive.

What is your favorite aspect of this product?

1. Simple to use: Considering that Google Drive is an online storage platform, it is considerably easier to use. There are no complications when it comes to navigating the documents. 2. Usability: Google Drive is considerably easier to use and has a variety of straightforward features that allow even inexperienced users to simply move through it. 3. Price: Using Google Drive to store files is pretty inexpensive. Indeed, Google Drive provides free storage up to a certain point before charging for more storage.

What do you dislike most about this product?

1. Acceptability: The most difficult aspect of Google Drive is getting everyone to use it. It's most effective when everyone is on the same page. A single user, on the other hand, could be an issue. 2. Impossible to interact with other types of communication: Google Drive is difficult to combine with other forms of communication. Exporting the calendar to Outlook, for example, is not as simple. This means that when using Google Drive, everything must be synced within the drive and not externally. 3. Plugins: The number of plugins that can be utilized in Google Drive is limited.

What recommendations would you give to someone considering this product?

Cloud-based: Google Drive is a cloud-based document storage solution that ensures that we don't lose crucial files even if our devices are lost. Versatile: Google Drive is capable of storing more than just documents. We can also store Google Sheets and Photos. File sharing: We may share the documents with anyone with a single click, and it is quite simple to do so.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jaydeep s.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

It is best cloud storage. It is best market.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It is very easy to use i can share to any one with just only in signal click. all feature are very simple easy understand. I can easy upload all my data in google drive with in a single click and also uploading downloading speed is awesome.

What is your favorite aspect of this product?

User interface is very simple it is very user friendly interface any one use easily Sharing feature is my most favorite feature

What do you dislike most about this product?

Some time it's take to much time to download my own uploaded data google drive first scanned my file then and only af start time my files

What recommendations would you give to someone considering this product?

It is best cloud storage solution any one can use it very easily

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Heide R.

  • Role: Consultant
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic for collaboration!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The real time updates when multiple people are working.

What is your favorite aspect of this product?

I love that you can access Google Drive from any device!

What do you dislike most about this product?

I haven’t found anything that I dislike yet!

What recommendations would you give to someone considering this product?

It’s great!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Helps Innovate

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