Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Kendi W.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great tool with great feature is here with us.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google cloud drive is on of the best cloud backup an storage for data and it's cheap compared to other tools which are Soo costly. It has unique features and it is easier to o work with unlike other tools which are very complex to use and require technical staff for storage. Most cloud tool don't allow drag and drop but Google drive have this capabilityit has free version where one can store data but has a limited space whereas my st backup cloud tools don't have this free versions.

What is your favorite aspect of this product?

I like the best of drag and dropping of this tool, I can sel CT a file and drop them t in the interface of the Google cloud and automatically it start to upload to drive. It has a unique interface and good and easier to work with and it makes it easier in backing up my data to cloud. Integration to email applications makes sense t useful when I want to share extension and am glad I have this tool with me. I like the security features incorporated in the drive where I can set who want to access the files and the secure ty measure required to access a file.

What do you dislike most about this product?

This tool is a great tool which has been a save our in backing up my data. It has henceforth improved availability of data Incase data loss from machines. The tool has never failed me and my n part of uploading it is superb and works perfectly.

What recommendations would you give to someone considering this product?

I would highly recommend this tool to everyone because it has shown improved progress in backing up my data and am not worried what happens in system. This is a perfect backup for my organisation and my personal work and I can retrieve it with ease.

Pros

  • Saves Time
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Lara H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

An amazing application to store data.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The new Drive for a desktop app that recently replaced Google Backup and Sync works higher than Google Backup and sync. I can simply search for files in Google Drive. I can preview certain forms of files right among Google drive while not having to open a unique application or transfer the file. The drag and drop interface makes file organization easy. You’ll transfer multiple files and folders to google drive all promptly and see the upload progress/status for every individual upload within the que.

What is your favorite aspect of this product?

I like having the ability to preview files among Google drive, while not having to transfer a separate application. You’ll share files with any range of various users with different access rights otherwise you can even keep it public by providing the access link and assign different rights for public access. You can open Excel/Word files using google package Sheets/Docs within the browser surroundings while not having to put in software like Microsoft office etc on your Windows OS.

What do you dislike most about this product?

While I do like the new Drive for desktop set app over the previous Google backup and sync program, it still is extremely restricted within the selections you’ve got for syncing your files. You either ought to stream all files or mirror or files and neither of those choices is that the best suited me. You’ll choose that folders to sync, therefore i’d love it if a number of that flexibility was brought into Drive for Desktop. Google Drive keeps changing the app and methodology for domestically syncing files. In the past four years, I have had to be told three syncing apps for this at work.

What recommendations would you give to someone considering this product?

You can’t edit files within google drive. You’ll be able to edit only files that are created with alternative Google applications, like google docs. If you would like to share files on google drive with another user that doesn’t have a Gmail address that might be a problem. Sometimes, individuals are needed to possess a Gmail account to look at or edit shared files.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Inhibits Innovation
  • Less Generous

Camilo D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Cloud Drive Enterprise Efficient Storage!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

What sets Google Cloud Drive Enterprise apart from other similar software, from file sharing to document storage, we can store, share, edit and share everything in one place. Offline access has improved over time, documents can be edited offline in the same way as when you are online, this makes a huge difference for the user. Excellent option for small and medium companies, low cost and affordable prices and surprising results, the best, efficient and powerful production software for online file storage.

What is your favorite aspect of this product?

The integration of the Google Cloud Drive Enterprise software with Google Docs and Google Sheets among others, so that we can work on files from any device and allow them to be synced regularly, this is very interesting. Google Cloud Drive Enterprise software is extremely flexible in managing and organizing files simply, efficiently, reliably and securely. The Google Cloud Drive Enterprise software is amazing and we can sync between other devices, share files through a link, work with the team that makes everything complete and organized.

What do you dislike most about this product?

There are no errors and bugs in the software, Google Cloud Drive Enterprise software is simple and easy to use, the support and protection provided by Google is of the highest quality in many ways, we are safe with data stored in a secure and transparent environment. We can access it on any device by simply connecting to your Google account, this makes everything clearer in the Google Cloud Drive Enterprise software.

What recommendations would you give to someone considering this product?

The software has a very nice and flexible interface, very easy to use, impressive file sharing. Multiple cloud storage options that make everything more productive and secure, the best cloud storage software on the market, it keeps our files safe, we can automatically backup computer without any problems, I recommend Google Cloud Drive Enterprise software to everyone on the market, he is amazing and will make sure everything is running smoothly and organized. Google Cloud Drive Enterprise software has made our organization more understandable and organized.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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