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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Jeremiah K.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Highly-ranked tool for online files storage.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

This tool enables ease of files back up and recovery. It's simple to quickly search files with this tool.

What is your favorite aspect of this product?

Enables ease to sync files. I like how I can easily manage my files with this tool. It's simple to access and work on all my files with this tool. Enables ease to store files securely.

What do you dislike most about this product?

I haven't experienced any fault with this tool.

What recommendations would you give to someone considering this product?

It's a recognized tool for secure files storage and sharing that anyone should consider using.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Tony y.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Reliable & Secure online drive for business

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is much more secure than other cloud drives and thats due to the extra layers of security that Google has on its servers.

What is your favorite aspect of this product?

My favorite aspect of Google Cloud Drive Enterprise is the automatic sync along with the simple drag and drop feature that lets you access your cloud drive as it its part of your physical computer and share the files with anyone accordingly.

What do you dislike most about this product?

Having your files on the cloud is always a risky matter even if you know for sure that its in safe hands but for me every product that is on the cloud always has the risk of being compromised.

What recommendations would you give to someone considering this product?

I recommend using Google Cloud Drive Enterprise as your cloud storage for your organization.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2022

It's truly the best!

Likeliness to Recommend

10 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

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