Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Aman G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Must have online storage facility

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is more reliable and secure product compare to other products. It has good storage and less price.

What is your favorite aspect of this product?

It is very cost effective. It is more secure and reliable product with very high functionality. It has many good features.

What do you dislike most about this product?

The drop and down feature needs improvement. It needs to improve interface, Speed also need improvement.

What recommendations would you give to someone considering this product?

Go for it if you want security of your data. It makes all feature available to you.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Caring

Brienna-IOSH C.

  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An easy and reliable way to store data

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Any file can be stored and shared on this Drive. This is great since it gives you the freedom to work on papers and access them from anywhere. Additionally, you can share them by enabling your user and providing a password to increase security.

What is your favorite aspect of this product?

We appreciate the usefulness that this product has given us. We integrated this tool with emails so that users may utilize it and carry out other regular tasks. We do everything for this tool, including storing vital information like passwords and anything connected to business accounting. Quick connection and upload folder set up like a desktop drop and drag make a sharing link integrated.

What do you dislike most about this product?

It becomes difficult to use the driven one when data has to be exchanged and shared with colleagues and vendors. Whenever data is uploaded to One Drive, there are issues with it getting altered after it has been uploaded. This has a limited memory space, and there is never enough that can be saved. Having a more memorable arrival would be better.

What recommendations would you give to someone considering this product?

the user may access and secure their data on the cloud with a suitable data experience. Across the board, we currently use Drive as our primary work tool. We use it for file sharing and cloud storage. The ability of some of the coworkers to work remotely outside of the office is another perk that we appreciate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Matthew M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Simplistic tool for those without complex needs

Likeliness to Recommend

5 /10

What differentiates Google Drive from other similar products?

It's a great product because it is part of the google suite, the fact it goes hand in hand with other GCP items from Mail to Calendar to the admin center itself. Having everything designed to function with other products is a huge advantage.

What is your favorite aspect of this product?

The ability to share files outside orgs via the cloud. There is no need to upload/share files to different areas of grant VPN access to anyone, a simple change of permissions on the file itself for outside org is enough. It also has good security regarding sharing.

What do you dislike most about this product?

Permissions and control abilities. It completely lacks window file structures which makes management difficult, moving ownership is a struggle due to security within the area, and the ability to transfer or add ownership within subfolders is problematic.

What recommendations would you give to someone considering this product?

Great for those in the early stages of their company, easy to configure and easy to use. More mature companies will likely require a different solution.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Respectful

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