Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Iyetunde Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Has always been my personal preferred choice.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Has to be the ease of use and the close connection that exists between Google Drive and the diverse list of Google productivity applications. On the side of ease of use, I think anyone who is able to surf the internet can automatically use Google Drive without running into trouble . Meanwhile as it relates to Google Drives connection with other Google products , my own experience shows that it makes me work faster , by providing access to automatic backup for a whole lot of my work activity that usually takes place on tools like Google Sheets , Google Forms and Slides.

What is your favorite aspect of this product?

File sharing with Google Drive is unmatched on any other platform. I am sharing files simply by clicking the sharing button and inputting the file recipients email. I am even allowed to share files with non-Google Drive users without them being mandated to first signup for a Google Drive account and for me, this is a privilege only Google Drive currently affords me.

What do you dislike most about this product?

Google Drive does not make provision for workflow automation , like other top file storage platforms have done in recent years . Workflow automation within Google Drive would lead to the acceleration of minor business processes.

What recommendations would you give to someone considering this product?

Google Drive is one among the two cloud storage platforms adopted by my organization , but it is the one I prefer the most . This is because of the ease of use it affords me in terms of connection with other applications and i have to mention vast integration too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hudson A.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

The best storage platform for google users.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Sharing group folder files within the team and with clients is safe and secure as it ensures that they are virus free by scanning them. Google backups all our important files(we mostly use it for this).

What is your favorite aspect of this product?

I love that Google drive is part of the google environment so long as you have a google account, you don't need to signup any more you can just start using it from the website. It also has a mobile app that functions well making it much more accessible.

What do you dislike most about this product?

They should allow for scanning for files larger than 100MBs. The platform has much room for improvement.

What recommendations would you give to someone considering this product?

Google cloud is an amazing cloud storage for small to midsize companies since all the employees Gmail accounts are in sync with it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

My files are secure with Google Drive.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons