Google

Google Drive

Composite Score

9.0 /10

CX Score

9.3 /10

1419 Reviews Write a Review

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What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Google Drive Reviews

Jesse M.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

The most secure platform for document management.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

One of the most secure and advanced application for document management is Google Cloud Drive Enterprise. This tool allows me to store my sensitive documents in the cloud where no one can access them without my consent as it provides very strong security. One thing I like most about it is speed when it comes to documents sharing,you can share large amount of documents within minutes.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is intuitive, user-friendly and simple to install and set up. It is the best and easiest tool from Google that enables users to manage their sensitive documents with ease. It is quite easy and fast to learn and adopt so anyone can get started with it effortlessly. Google Cloud Drive Enterprise offers great customer support services and their response is always on time.

What do you dislike most about this product?

To be sincere, there isn't anything that i doesn't like about Google Cloud Drive Enterprise. It's a brilliant and super amazing platform for document management.

What recommendations would you give to someone considering this product?

My advice to anyone considering this great application is to go ahead and install it since it's the best and most secure application for document management.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gregory M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Great and most secure solution for file management

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise has always been my favorite application for file management and i have used it almost a decade now and it has always been a brilliant application for cloud storage. It enables me to quickly access my files and i can share them safe and securely in the cloud. It is quite easy and fast to learn and manage.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is the world's number one application for file management. It has a very intuitive and simple to learn interface which makes it super easy to use even for new beginners. I like its speed when it comes to file sharing. I can search files by their names or folders which saves much time.

What do you dislike most about this product?

Google Cloud Drive Enterprise is the application to choose for file management. I can't recall anything that disappointed me while using the application.

What recommendations would you give to someone considering this product?

To all prospective customers out there, i recommend Google Cloud Drive Enterprise for file management.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

James N.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Exceptional and great tool for cloud storage.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

First, I must disclose the fact that I really love working with Google Cloud Drive Enterprise. It is super incredible application that enables users to store their most important documents safely and securely in the cloud. Google Cloud Drive Enterprise is a cloud-based platform which makes it highly accessible from anywhere anytime. I like how quick you can get access to your documents and manage them.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is the most secure and best cloud storage solution from Google. Any product from Google works pretty well and they provide very high security for your sensitive data. With Google Cloud Drive Enterprise, i can store my business and personal documents without any worry of losing them to external hackers. Sharing of documents is super easy and fast.

What do you dislike most about this product?

Everything about Google Cloud Drive Enterprise is fantastic and exceptional. I don't recall anything negative about it.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise is super amazing and powerful. Very safe and secure. I recommend it.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Efficient Service

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Google Drive Reviews

Jesse M.

The most secure platform for document management.

Likeliness to Recommend

Pros

Gregory M.

Great and most secure solution for file management

Likeliness to Recommend

Pros

James N.

Exceptional and great tool for cloud storage.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training