Google

Google Drive

Composite Score

9.0 /10

CX Score

9.3 /10

1420 Reviews Write a Review

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What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Google Drive Reviews

Victor R.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

The most safe and secure tool for cloud storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

If you ask me what I like most about Google Cloud Drive Enterprise, will tell is security it provides for my important documents. I have used it for more than 7 years now and i really enjoy it. It is a cloud-based application that enables you to manage your sensitive documents with ease. The security it provides is on another level which makes it difficult for external attackers to access your documents.

What is your favorite aspect of this product?

I like everything about Google Cloud Drive Enterprise. In fact, it is one of the best application for cloud storage i have ever used. Getting started with it is easy and fast. I like the ability to access my documents from any of my devices and from anywhere anytime. Also, sharing documents with Google Cloud Drive Enterprise is easy, safe and secure.

What do you dislike most about this product?

I like everything about Google Cloud Drive Enterprise since it enables me to safely store my documents in the cloud.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise.

Pros

Continually Improving Product
Enables Productivity
Respectful
Acts with Integrity

Andrew G.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Great application for cloud files management.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google cloud drive has been our primary cloud storage application. It's able to support files of various formats that we have in our company and aslo we are able to sync all our devices. I like the offline feature where we are able to access files even with no internet connection.

What is your favorite aspect of this product?

Google cloud drive has enables us to share bulk files among users in very secure way. Users can now be able to simultaneously edit a file. I like aslo the way we able to access our files anywhere anytime.

What do you dislike most about this product?

We have no regrets implementating this application in our organisation. It's has been very reliable.

What recommendations would you give to someone considering this product?

It's very secure and reliable application. It's supports files of different formats and its accessible from anywhere. Google cloud drive is aslo very affordable and they have a very organized customer support team.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Michael R.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

A recommendable application for cloud storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is a great cloud-based application for cloud storage. I have used it for over 6 years now and it is a fantastic tool for cloud storage. I like how it enables me to store my important documents safely and securely in the cloud. Google Cloud Drive Enterprise is fast and easy to install and getting started with it is quite easy and fast.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is one of the best and most secure application you will ever find in the market for cloud storage. It provides very strong security for my important business and personal documents. I like the fact that it is very fast and easy to access files and share them. Also, the customer support is readily available.

What do you dislike most about this product?

Google Cloud Drive Enterprise is super amazing and fantastic tool for cloud storage. I don't yet have anything to dislike about it.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise for cloud storage. It's the easiest and best application for document management.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Google Drive Reviews

Victor R.

The most safe and secure tool for cloud storage.

Likeliness to Recommend

Pros

Andrew G.

Great application for cloud files management.

Likeliness to Recommend

Pros

Michael R.

A recommendable application for cloud storage.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training