Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Sujit Kumar P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

A should tool for any business, excelent for file

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive was additionally intuitive. Very Fast service and the support team is very quick to resolve concerns.

What is your favorite aspect of this product?

Many platforms have designed associate degree integration with Drive thus you'll save things directly within the cloud or import directly.-Permissions-Integration with Pabbly Connect

What do you dislike most about this product?

I am unable to think one thing which I do not like about Google Drive straight away.

What recommendations would you give to someone considering this product?

Everything is perfect, but Team should be in talks with business owners and administrators to know what exactly is the new requirement in the industry so that they can add new features accordingly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rahul S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

WorkDrive is an excellent platform for online file management that is also inexpensive. I primarily use this Drive to manage files and folders, as well as to work on Docs and Spreadsheets. Because Google Drive is so simple to use, I've been able to organise all of my files in a unique and different way. I can save as many files as I want because this Drive offers unlimited storage space to its users. I can easily create folders from scratch and share them with my team with a single click. I can add all of my files to the folders, and I can easily find specific files by using the search feature. I

What is your favorite aspect of this product?

The Google Slides feature is my favourite because it allows me to create powerful PPT presentations from scratch. I can use nominations, videos, text, and hyperlinks in my Slides and create beautiful and colourful content. This allows me to easily share the Slides with anyone, I can also make the settings if I need to share this with view only settings or I can share this with Edit all settings, this is easy to create and fast as well, thus I like the Slides of this Drive the most, on the other hand, I also like the feature in which I can quickly search any files just by using the file name if I remember the partial file name,

What do you dislike most about this product?

When I use the mobile application to search for files and folders, I can't do it quickly; the mobile application is a mess, and I always feel lost when I use it to search for specific files; this gets regular updates, but when it comes to searching for files, it's not very good; thus, this is the one I dislike the most in this Drive.

What recommendations would you give to someone considering this product?

Reduce time to market Increase revenue Improve decision making Encourage innovation Improve internal/operational efficiency Cost administration Increase the agility of business processes. Improve the outcomes of business processes

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Less Inspiring
  • Leverages Incumbent Status
  • Inhibits Innovation

Tayton S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Free cloud storage with ease of use

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive uses the web to store files on the cloud ans allows us to share, collaborate, and work with files from multiple different devices. Google Drive is very beneficial because it can open many types of files

What is your favorite aspect of this product?

Google Drive is very user-friendly and it is integrated with other Google tools. It offers many collaboration tools for editing and commenting on documents in real-time

What do you dislike most about this product?

Google Drive is associated with Google apps like Gmail, so if one password is compromised, the entire account will be affected and that's a potential risk

What recommendations would you give to someone considering this product?

Google Drive will offer free storage and it is convenient to use it for sharing and editing files. Google Drive is especially good with large image and document files

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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