Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Nelson R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Shared access to folder or file

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its availability on both android, windows and other devices makes it our top choice compared to its competitors due to the impressively large user community.

What is your favorite aspect of this product?

It's great to share files either by using shared virtual disk or by sending them a download link, It's very easy to share files with just 1 click and choose the person we want to add. It has an Office file editor which allows you to work on documents directly in the cloud, it has enough storage capacity and the best thing is that it is low cost.

What do you dislike most about this product?

When it comes to very large files Uploading and downloading large files often takes longer than usual even if your internet is very fast.

What recommendations would you give to someone considering this product?

I recommend any company and any type of user to easily share work files and make them accessible anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sachin s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The best student

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is simple and smooth, we can install clients, can backup folders, cloud storage

What is your favorite aspect of this product?

Processing(docs) amd spreadsheets, they organize our files.

What do you dislike most about this product?

We cant encrypt any file in google drive.

What recommendations would you give to someone considering this product?

I recommend it for every business organisation.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Cons

  • Less Friendly Negotiation

Vishal M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic online storage provider. Very Secure

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Secure and Reliable

What is your favorite aspect of this product?

Your every single data will be safe here

What do you dislike most about this product?

Nothing that I can share here

What recommendations would you give to someone considering this product?

Best Cloud Content Storage Provider ever

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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