Google

Google Drive

Composite Score

9.0 /10

CX Score

9.3 /10

1428 Reviews Write a Review

Claim Software

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Google Drive Reviews

Kunal V.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

BEST SOFTWARE FOR SHARING FILE

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Using google drive, you can share any file publically with a single link, and this is the feature that I liked most!!

What is your favorite aspect of this product?

1) Ease of Sharing File 2) Security 3) Barrier Removed for Region ( Globally File Available ) 4) Easy to Use

What do you dislike most about this product?

There is no point for dislike google drive. Google Rocks !!!

What recommendations would you give to someone considering this product?

Yes, Everyone Should use google drive even If they are not technical, they can use it for personal purposes.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Adamson E.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

A unique collaboration experience.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Am of the belief, that the best file collaborative functions are found on Google Drive. Creating , sharing and inviting fellow users to contribute to live documents are some of the easiest tasks to achieve on the Drive platform. Infact, I believe that Drive has the best sharing feature out there, not only can i share files with fellow Google Users, but i can also share files with non-users as well, provided that they have an email address.

What is your favorite aspect of this product?

Google Drive's version history saves every change made to all of my saved files. With this same feature i am able to go through every single changes made to a document or even restore a document back to a previous moment. The best part of Drive's version history is the timestamp , which helps to know when specific changes were made to a file. This is my favorite aspect of this product.

What do you dislike most about this product?

Having experienced some fluctuations in download and upload speed, i think this fluctuation is the only thing i can dislike about this product. Doesn't happen most times , but is a time waster when it does.

What recommendations would you give to someone considering this product?

In my own opinion, this is the best product for file storage .

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nirmesh S.

Role: Operations
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Must have application in any device for storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google drive is must have for file, photos backups and sharing all kind of files in any android, iOS, windows, MAC device

What is your favorite aspect of this product?

Sharing files and taking backups effortlessly and very minimal price subscription for storage.

What do you dislike most about this product?

Google drive is not primary storage option for iOS device and we cant help it to change it to primary for iOS device backup.

What recommendations would you give to someone considering this product?

Just for it, once you start using Google drive there's no looking back to any other product.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Google Drive Reviews

Kunal V.

BEST SOFTWARE FOR SHARING FILE

Likeliness to Recommend

Pros

Adamson E.

A unique collaboration experience.

Likeliness to Recommend

Pros

Nirmesh S.

Must have application in any device for storage

Likeliness to Recommend

Pros

Most Popular Google Drive Comparisons

Dropbox Business

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training