Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Mohd M.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Comprehensive & User-Friendly Accounting Software

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive offers a lot of features that set it apart from other similar products. It has a powerful search tool that allows you to quickly locate files and folders, as well as a range of productivity tools like Google Docs, Sheets, and Slides. It is also tightly integrated with other Google services like Gmail and Calendar. Additionally, it offers unlimited storage space, which is a great advantage over other products like Dropbox and OneDrive.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its versatility and accessibility. With Google Drive, I can store documents, photos, videos and other files in the cloud and access them from any device, anywhere in the world. It also makes collaboration easy, as I can share documents, folders and files with others and work on them together in real time.

What do you dislike most about this product?

One of the main drawbacks of Google Drive is that it can be slow to load and sync files, particularly when dealing with large files or multiple files at once. Additionally, Google Drive can be unreliable when it comes to syncing or updating files, and it can be difficult to find files that have been moved or deleted. Additionally, the free version of Google Drive only offers 15GB of storage, which can quickly be filled up with large files.

What recommendations would you give to someone considering this product?

1. Make sure you have a reliable internet connection, as Google Drive requires an active internet connection to use its features. 2. Consider the amount of storage space you will need when choosing a plan. 3. Utilize the sharing and collaboration features of Google Drive to collaborate with teams and colleagues. 4. Make sure you understand the security settings and permissions available to protect your files. 5. Create a backup of your files in addition to using Google Drive to ensure your files remain safe in the event of any unforeseen issues.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Baleigh K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Google drive is GREAT!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Very organized and easily customizable.

What is your favorite aspect of this product?

Collaborative settings are great.

What do you dislike most about this product?

I do not dislike anything.

What recommendations would you give to someone considering this product?

It is worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nichola G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

All-in-one editing and reviewing tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Users can use various engagement techniques, including emailing a link to a document and sending invitations to other users. A trustworthy and safe online storage solution is Google Drive. Google Corporation offers a cutting-edge service. Any newbie may use this drive because it is so simple to operate.

What is your favorite aspect of this product?

It gives users access to earlier versions of files and documents that are automatically saved and can be recovered to prevent accidental data loss. Any gadget, such as a smartphone, laptop, or personal computer, can easily access it. This makes it possible to convert photographs and edit them using PDS and scan and upload documents from any device.

What do you dislike most about this product?

Google Cloud has several drawbacks, including less functionality than competing cloud storage providers and a complicated and drawn-out transition from another vendor. The user interface might be considerably more effective. The user interface (UI) might be challenging for inexperienced users without a technological background. Even while bandwidth is necessary, the internet could use some.

What recommendations would you give to someone considering this product?

Syncing is simple. Operating system files are given the highest level of deference. Locally synchronizing to Drive is simple if your network is quick. Office documents can be uploaded by users, who can then modify them online. An optical character recognition tool for extracting text from photos is also included. You can reach out to staff if you have any questions.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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