Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Awori T.

  • Role: Public Sector
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Backup system

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive has large storage capacity and store all files of all extension be documents, music, videos,photos and app backup it can be mannaul or automatic depending on user setting. It most prefer use of WiFi during data uploading therefore it save user Data. It upload any kind of file regardless of size. And also integrate with Google account for easy signing up and in. The work keep on can be accessed anytime needed even if you lack of your device So as the user has email and password he or she can access files on any device

What is your favorite aspect of this product?

It is easy to because it accept automatic sign in using Google account

What do you dislike most about this product?

No challenge so far

What recommendations would you give to someone considering this product?

It is highly recommended for use because files are secure and cannot be affected by physical conditions

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Pradip B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

"Best Date Storing option-Google Drive"

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It is easy to use and available at any location with negligible loss of access to such fabulous storage options. I have high security as compare to a any competitor.

What is your favorite aspect of this product?

Easy to use and user friendly features so it can use by any one with minimal cost. You can share your file folder to any one if require with security privileges. Cost is less as compare to other competitor.

What do you dislike most about this product?

According my perceptive when we create any file and after some modification all date get automatically saved.

What recommendations would you give to someone considering this product?

I will recommend to all my acquaintances for use of this storage app. Cost of storing any date at google drive is far less as compare to any other software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Miriam W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Drive is essential for everyone

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

All of the product's features are cutting-edge, but the most useful ones are the capacity for real-time collaboration on a document and the freedom to control access. The document permission settings are also a valuable feature, since they provide us control over who may view and comment on our work. All of this contributes to a high quality end result with excellent usability.

What is your favorite aspect of this product?

Google Drive is the best online storage option since it is both user-friendly and compatible with a wide variety of file types. With file sharing, you may view your documents from any location and participate in collaborative projects with other users. Because it works with other Google apps like Docs, Sheets, and Slides, it's a comprehensive solution for organizing documents in the cloud.

What do you dislike most about this product?

My ideal Google Drive setup would have a unique username and password that are not linked to any of my other Google services. In my opinion, it is not safe to link Gmail directly to an email service like Yahoo or Hotmail. That is the one and only drawback of Google Drive in my book.

What recommendations would you give to someone considering this product?

In cases when access to documents from anywhere is required, Google Drive is the best option. It's also fantastic for teamwork, as members can easily exchange and revise papers with one another. Users are free to organize their data in whichever way they see fit. You may do a search for anything, and a list of the files that have been shared with you will appear. Helpful, too, is the possibility to select which collaborators (editors or viewers) can access the shared file.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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