Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Chelsey B.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great product for larger company collaboration

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Easy to use and ability to share and update files in real time

What is your favorite aspect of this product?

The amount of storage is great, but also the design of the software is easy to use for all.

What do you dislike most about this product?

I dislike that sometimes the homepage can feel a bit chaotic if a lot of files are being suggested at once.

What recommendations would you give to someone considering this product?

The product is great for organisation of files, and mainly for team input and collaboration.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Israel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

I use Google Drive as a support.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive has the enormous characteristic of archiving my information in an orderly and secure way in which I can manipulate it wherever I am from my cell phone. What makes this program ideal is the ease of saving all kinds of documents and how the software respects the format of each one of them such as PDF or high-resolution images in JPG format, the storage width of this program has made it the ideal space to keep information for many years in my work.

What is your favorite aspect of this product?

I use Google Drive as a support to store a large number of important documents for the development of my work and I love it because no matter how much information it is, I always have it at my fingertips from any device just by interlacing it with my email, this program is really useful since it has been a safe and reliable space for archiving and sharing of great magnitude, respecting all its elements immediately.

What do you dislike most about this product?

The delay is a bit tedious when we want to save a long list of files from the mobile version of this program, the process can take a while and interrupts my work rhythm, on the other hand, since it is my personal account I could not find options to hide or hide folders that I don't want to show at first glance.

What recommendations would you give to someone considering this product?

Google Drive is one of the best programs on the market to save your photos and other types of files while preserving their original format. It is very possible that this program is the most reputable and best known, thanks to its quality that accompanies you everywhere, I always recommend using Google Drive since you will always have your favorite documents safely stored in the cloud.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Yusif M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Definitely a must have space

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Accessibility and ease of usage

What is your favorite aspect of this product?

Intuitiveness and synchronization

What do you dislike most about this product?

No aspects disliked

What recommendations would you give to someone considering this product?

Worth to give it a try

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Caring

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