Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Rajat M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Good product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Collaboration and integration with Google Workspace

What is your favorite aspect of this product?

Generous free storage and accessibility

What do you dislike most about this product?

Great for personal and team cloud storage needs

What recommendations would you give to someone considering this product?

Limited advanced file management features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered

Tiago Cristo G.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Good way to backup, share and store your data.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Easy to setup, user familiar with product, don't require training.

What is your favorite aspect of this product?

Easy to share data with staff and external collaboration.

What do you dislike most about this product?

Mac App don't have a clear political of updates and support.

What recommendations would you give to someone considering this product?

It's a good product, multiplatform, easy to customize to scripts using Java Script based language.Not need training for your staff start using.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Tuot N.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use. I like it.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive excels with seamless collaboration, generous free storage, and AI-driven organization, setting it apart as a versatile and user-friendly cloud storage solution.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its seamless collaboration tools, allowing real-time editing and sharing across teams with ease.

What do you dislike most about this product?

What I dislike most about Google Drive is its occasional lag when syncing large files or handling extensive shared folders.

What recommendations would you give to someone considering this product?

I recommend leveraging Google Drive’s collaboration tools and integrating it with Google Workspace for maximum productivity, while keeping an eye on storage limits for optimal usage.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Saves Time

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