Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Suman R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Easy to use, needs better file Protection options

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Provides free storage, easy integration with Google Meet, sync across all devices, and trustworthy.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is that it easily integrates with Docs and sheets. Another thing is that it is super easy to use.

What do you dislike most about this product?

There is no direct way to password-protect individual files or folders.

What recommendations would you give to someone considering this product?

I would recommend Google Drive to everyone because it is easy-to-use cloud storage with great collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nitesh K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Featured product with all good will

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

There are multiple features. One of them drag and drop

What is your favorite aspect of this product?

Easy to access.

What do you dislike most about this product?

Being a user of Google drive I don't find anything in this which I dislike

What recommendations would you give to someone considering this product?

Superb for anyone so all must try this

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josef K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

The Gold Standard

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Docs works. Every time. Using another system, sometimes there is integration issues or loading issues. I've never had an issue with Google Docs.

What is your favorite aspect of this product?

Easy to use and export data.

What do you dislike most about this product?

I wish there was more customization of document sizing specifically in Google Docs.

What recommendations would you give to someone considering this product?

It's the gold standard for a reason.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons