Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Narendra B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Basic functionality, but lacks modern features

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive stands out with its seamless integration across Google's ecosystem, offering collaboration tools like Google Docs, Sheets, and Slides in real time. Its intuitive interface, robust search powered by Google AI, and generous free storage tier make it highly accessible.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its real-time collaboration, which allows multiple users to work simultaneously on documents, spreadsheets, and presentations while instantly syncing changes across devices.

What do you dislike most about this product?

I dislike most about Google Drive is its limited free storage, which fills up quickly when shared across Gmail, Google Photos, and Drive. This often necessitates purchasing additional storage, which can be inconvenient for users with modest needs

What recommendations would you give to someone considering this product?

Google Drive, make sure to evaluate your storage needs and consider upgrading to a paid plan if you anticipate heavy usage, as the free storage fills up quickly. Take advantage of its seamless integration with other Google Workspace apps for productivity and collaboration

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Luis A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Enterprise Collaboration Redefined by Google Drive

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

A critical comparison to its rivals shows that Google Drive boasts unique real-time collaboration tools that are far superior to its contenders. Additional features enabled by artificial intelligence work effectively in organizing your work by suggesting files and folders you are likely to use based on your work pattern. The actual collaboration on documents, where multiple team members can edit a document at the same time, with the added bonus of real-time chat and commenting, makes the coordination of a project a relative breeze at best.

What is your favorite aspect of this product?

The searches by the platform are extremely smart and can identify natural language queries and search inside texts or images. Its version history system allows for a great level of control of document changes and also allows you to revert if necessary. Google Meet integration enables people to make one-click video calls from within the workspace while working on documents side by side; it makes Google Workspace a single platform for remote workers.

What do you dislike most about this product?

The offline access functionality could be better, especially for more complicated file types. It becomes a hassle sometimes when you are using shared drives when working with multiple teams or on different projects. Usability and design: there should be an integration of editing features that is similar to that of desktop on mobile applications, particularly for advanced spreadsheets and presentations.

What recommendations would you give to someone considering this product?

The use of Google Drive can be described as the unearthing of the backbone upon which a project actually stands. Last year, while handling a complex middleware integration project, the strength of the real-time collaboration feature was best reflected. Our team could also do a simultaneous update of project timelines, reviewing of technical documents, and response to client feedback, as well as having perfect control over the version. The results of the rapidly executed search through project archives have been to save hundreds of hours and preserve the optimal delivery schedules.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karthika s.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

wonderful product!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Seamless integration with other Google services like Gmail, Docs, Sheets, and Slides, creating a cohesive and efficient workflow.

What is your favorite aspect of this product?

Accessibility from anywhere with an internet connection, allowing for convenient access to files on any device.

What do you dislike most about this product?

Limited offline access can be a drawback for those who frequently work offline.

What recommendations would you give to someone considering this product?

Take advantage of the free storage plan to get started and explore the features before upgrading to a paid plan.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons