Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Prashant S.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Best place to securely host files

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Ease of use and Integration with any other platform on google ecosystem

What is your favorite aspect of this product?

Files are secured. Sharing with others are easy

What do you dislike most about this product?

Pricing is a bit steep

What recommendations would you give to someone considering this product?

Go for it. No matter the price, the security and ease of use are uncomparable

Pros

  • Performance Enhancing
  • Unique Features
  • Reliable
  • Effective Service

Diego P.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Excellent collaborative tool!!!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Easy of use, intuitive and minimalist interface

What is your favorite aspect of this product?

sharing options, real time collaboration, activity and manage versions

What do you dislike most about this product?

Some times for example not sure why manage versions option do not appear over all the files

What recommendations would you give to someone considering this product?

None a very balanced product

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Y. Selim E.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Absolute Must Have

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Drag and drop feature within a browser

What is your favorite aspect of this product?

The download/upload speed

What do you dislike most about this product?

Google non-sense policies

What recommendations would you give to someone considering this product?

To understand that paid plans are far more enhanced then freemium 15 GB plan

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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