Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Kruthika T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Seamlessly Connecting Work and Creativity

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

Generous Free Storage: Google Drive offers a significant amount of free storage space (15 GB at the time of my last update). This generous allocation enables users to store a substantial amount of data without having to pay for additional storage right away. Real-time Collaboration: One of Google Drive's standout features is its robust real-time collaboration capabilities. Multiple users can edit documents, spreadsheets, and presentations simultaneously, making it ideal for team projects and remote collaboration.

What is your favorite aspect of this product?

Among the standout features of Google Drive, its versatile file format support is a favorite aspect for many users. Whether it's documents, images, videos, or audio files, Google Drive seamlessly handles a wide array of content types. This flexibility allows users to store and access diverse materials in one centralized platform, making it a go-to solution for organizing and managing various digital assets efficiently.

What do you dislike most about this product?

One potential drawback of Google Drive is its reliance on internet connectivity for real-time updates. While the platform allows offline work, changes made without an internet connection are only visible on the device used during the editing session, not automatically synchronized with Drive and other devices. This may lead to inconsistencies and difficulties in accessing the latest version of a document across multiple devices. Furthermore, the "Shared With Me" section, designed to facilitate collaboration, can also be a potential issue. Any user on the web can add files to this section, potentially cluttering it with irrelevant content.

What recommendations would you give to someone considering this product?

Stay Organized: Create a logical folder structure and use descriptive file names to keep your files organized and easy to find. Regularly clean up unnecessary files to maintain a clutter-free workspace. Review Sharing Settings: Before sharing files, review and set appropriate sharing permissions to ensure data security and privacy. Be cautious when sharing files with the "Anyone with the link" option, as it may lead to unintended access.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Andrea I.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Armazene, gerencie e compartilhe seus arquivos

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Sem dúvidas o Google Workspace que contém o Google Drive é muito seguro, confiável, permite os links encurtados, colaboração da equipe, controle de documentos, leitura integrada com planilhas e textos e apresentação do power point, o Google Drive faz tudo que precisamos para ler e arquivar e enviar arquivos pessoais e de trabalho.

What is your favorite aspect of this product?

A integração com planilhas, word e power point permitindo compartilhar arquivos com terceiros.

What do you dislike most about this product?

Não saberia responder, pois tudo é muito utilizado da forma que é oferecido, somente creio uma arrumação visual nas pastas, a exemplo das thumbnails do Yout tube seria bom, ter uma leitura rápida de capa em cada pasta.

What recommendations would you give to someone considering this product?

Altamente recomendável, sem dúvidas o melhor serviço de armanezamento na nuvem, seguro, rápido e conectivo.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joel G.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Excellent al round

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The ease with which you can access files saved in the cloud

What is your favorite aspect of this product?

You can use the built-in Docs, Sheets, Slides, Drawings, Forms, and Keep to easily edit documents and in real-time. You can upload Microsoft Office files as well and work on them with ease together with your team members.

What do you dislike most about this product?

Dependant on internet connection

What recommendations would you give to someone considering this product?

Consider if you need to be able to work offline or not, if offline is needed this isn't for you.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Acts with Integrity

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