Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Fantastic product!

Likeliness to Recommend

10 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Client Friendly Policies

Isabel P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

The best cloud storage solution

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Easy to use and comes with Google's Security

What is your favorite aspect of this product?

It allows file storage of all extension types and also has an inbuilt virus protection scanner that detects threats of uploaded file and notifies user

What do you dislike most about this product?

The free plan only comes with 15 GB storage for additional storage the paid plans should be purchased

What recommendations would you give to someone considering this product?

Highly recommended if using the google suite of products

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Amey S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Storage at your feet!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is seamlessly integrated with Google Workspace (formerly G Suite), including Google Docs, Sheets, Slides, and Forms. This integration allows for real-time collaboration, with multiple users able to edit documents simultaneously. Drive excels in collaboration features, including commenting, suggesting edits, and real-time editing with others. These features are particularly robust in Google’s office suite.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its seamless integration with Google Workspace. I find the ability to collaborate in real-time on documents, spreadsheets, and presentations incredibly efficient and user-friendly. This feature not only streamlines workflow but also enhances teamwork, making it easier to manage projects and share information. Additionally, the convenience of accessing and organizing files from anywhere, coupled with Google Drive's free storage space, makes it an ideal choice for both personal and professional use.

What do you dislike most about this product?

I feel like 15 GB for free is less storage. They should give atleast 20 GB for free.

What recommendations would you give to someone considering this product?

Start by evaluating how much storage you need. Google Drive offers 15 GB of free storage shared across Google Drive, Gmail, and Google Photos. If you need more space, consider their paid plans. Take advantage of Google Drive's powerful search capabilities to quickly find files. You can search by file name, content within the file, and even the type of file. Set up offline access for important files, so you can view and edit them without an internet connection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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