Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Steffan L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

A Seamless Cloud Companion

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Intergraton with the google ecosystem; Generous free storage

What is your favorite aspect of this product?

intergration with the google ecosystem

What do you dislike most about this product?

Further storage pricing

What recommendations would you give to someone considering this product?

Access your storage needs; explore intergration with other google apps;

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation

Narine B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Well not even tried to use other products.

What is your favorite aspect of this product?

I love all of it's features.

What do you dislike most about this product?

Nothing! Everything is perfect.

What recommendations would you give to someone considering this product?

Whoever uses Google drive once, will confirm that this is the only cloud where you can store your files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alessia A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use but could improve UX

Likeliness to Recommend

6 /10

What differentiates Google Drive from other similar products?

Integration with G suite

What is your favorite aspect of this product?

Collaboration

What do you dislike most about this product?

Confusing interface

What recommendations would you give to someone considering this product?

Use it if you use G suite

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

Most Popular Google Drive Comparisons