Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Nausheen Suraiya K.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to Access best Cloud Storage

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The free storage capacity which allow us to store a substantial amount of documents, photos and files without the need for immediate paid subscriptions. Secondly would be the G suite which is Integration with Google workspace.

What is your favorite aspect of this product?

Multiple users can work on he same file simultaneously and changes automatically saved and synchronization is too good and perfect. This collaborative environment enhances productivity and is particularly beneficial for teams working on projects.

What do you dislike most about this product?

Formatting issues in the documents could have been much better.

What recommendations would you give to someone considering this product?

Google drive excels in providing a highly secure and reliable platform for sharing substantial files, including sensitive documents . making it superior alternative to email. Do try Google drive for it's "SECURITY AND DEPENDABILITY" .

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Kiranjit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Single Solution for All Professional Needs

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It offers searching the files and even the folders with name.

What is your favorite aspect of this product?

Make the things clear to the person who use it on daily basis

What do you dislike most about this product?

Nothing that I can mention here.

What recommendations would you give to someone considering this product?

Use it and go for it. highly Recommended.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Isabel P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

The best cloud storage solution

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Easy to use and comes with Google's Security

What is your favorite aspect of this product?

It allows file storage of all extension types and also has an inbuilt virus protection scanner that detects threats of uploaded file and notifies user

What do you dislike most about this product?

The free plan only comes with 15 GB storage for additional storage the paid plans should be purchased

What recommendations would you give to someone considering this product?

Highly recommended if using the google suite of products

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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