Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Alexis S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

I wholeheartedly recommend Google Drive.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive connects with existing software technologies I use professionally at work. It matters less whether they are Google owned or third party technologies. Integrating Google Drive with other tools allows me to do more within the Google Drive interface and better streamline day to day operational workflow in my department and my organization at large.

What is your favorite aspect of this product?

Google Drive has the best activity and file versioning history of any file storage program in my opinion. On Google Drive, I am able to view all previous activity around a saved file in terms of the number of times it has been edited or modified, who edited or modified the files and the time and date it happened. Very importantly too, there is no limit to the duration of a files history, which I am able to view.

What do you dislike most about this product?

When downloading large sized files on Google Drive , there are times when the download duration suddenly becomes too slow. Leaving me to stop the download and restart all over again.

What recommendations would you give to someone considering this product?

Drives collaboration functions and its simplicity of use , makes it the first file storage program I will recommend to a fellow professional.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Francois B.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

nice tool but no new features for a long time

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

ease of use very practical

What is your favorite aspect of this product?

real time sync desktop or mobile wise

What do you dislike most about this product?

no new feature for so long

What recommendations would you give to someone considering this product?

new features !

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Less Inspiring
  • Charges for Enhancements

Priyadarshi U.

  • Role: Student Academic
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Compatibility with offline PC Systems!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive stands out for its tight integration with other Google web apps like Docs and Sheets, making real-time collaboration a breeze. Additionally, its user-friendly interface and accessibility across devices make it a strong choice for many users.

What is your favorite aspect of this product?

File drag and drop from PC.

What do you dislike most about this product?

Limited offline functionality compared to some competitors. Lack of advanced file management features for complex organization needs.

What recommendations would you give to someone considering this product?

For smooth collaboration and easy access, choose Google Drive; for advanced offline editing and organization, explore other options.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Most Popular Google Drive Comparisons