Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

9.1 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 86

Drag and Drop User Interface

89

Team Collaboration

88

Real-Time Synchronization

88

Access Control and Rights Management

87

Mobility Support

86

Data Loss Prevention

85

Enterprise Grade Security Controls

84

Audit Trail

84

Large File Optimization

84

3rd-Party Integrations

83

Task Management and Workflow

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

88

Usability and Intuitiveness

87

Quality of Features

86

Ease of Data Integration

86

Breadth of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Availability and Quality of Training

81

Vendor Support

81

Google Drive Reviews

Obaib E.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Efficient cloud storage with room for improvement!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive stands out from other similar products due to its seamless integration with the Google ecosystem, offering features like Google Docs, Sheets, and Slides for collaborative document editing. Its generous free storage capacity and affordable pricing for additional storage also make it attractive. Furthermore, Google Drive's intuitive interface, cross-platform compatibility, and powerful search capabilities set it apart from competitors. Additionally, its robust security measures, including two-factor authentication and encryption, provide users with peace of mind regarding the safety of their data.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its seamless integration with other Google services, like Gmail, Google Calendar, and Google Docs. This integration makes it incredibly convenient to access and manage files across different applications within the Google ecosystem. Whether I'm attaching a file to an email, scheduling a meeting, or collaborating on a document, Google Drive's integration streamlines my workflow and makes it easy to stay organized.

What do you dislike most about this product?

One aspect I find challenging about Google Drive is its occasional limitations with offline access and syncing. While Google Drive offers offline functionality through its desktop and mobile apps, there can be instances where changes made offline don't sync properly when reconnecting to the internet. This can lead to version conflicts or missing updates, causing frustration and potential data loss. Improvements in offline syncing reliability would enhance the overall user experience.

What recommendations would you give to someone considering this product?

For anyone considering Google Drive, I would recommend taking advantage of its robust collaboration features and seamless integration with other Google services. Explore the various file-sharing and collaboration options available, such as real-time editing in Google Docs, Sheets, and Slides, as well as shared folders and permissions management in Google Drive. Additionally, make use of Google Drive's search functionality and organization tools to keep your files tidy and easily accessible. Lastly, consider your storage needs and explore the available pricing plans to ensure you have adequate space for your files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Rimsha K.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

It is most things, cloud file storage should be.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drives collaborative functions is its strongest point as a cloud based, file storage software. Asides from the standard file storage and sharing capabilities, Google Drive has provisions for real-time group editing of documents , and unique file sharing viewing options that enables me to determine how people I share documents with can relate with my documents. For example, I can allow a user to only be able to read my documents without being able to make any changes to them.

What is your favorite aspect of this product?

Google Drives user interface is concise and self-explanatory for users across web, desktop and on mobile devices.. This promotes faster adoption by new users, while also limiting the extent to which financial resources is expended to train employees within my company to learn to use the software.

What do you dislike most about this product?

Google Drive has no provision to send and receive electronic signatures. It also lacks task management provisions which is needed for automating minor repetitive tasks around file storage, in the workplace.

What recommendations would you give to someone considering this product?

Having access to Google Drives strong collaboration capabilities , has made it easier for me to perform my daily assigned work tasks, while working remotely.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Ipek Nil B.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Drag & Drop Works Best

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

When compared to other ones in the game, I think this is the best because the drag and drop feature works best in this app.

What is your favorite aspect of this product?

I like how google provides some free allowance for the users, that's I like the most.

What do you dislike most about this product?

I do not like the integration for this tool, it's not enough with legacy tools.

What recommendations would you give to someone considering this product?

I would recommend them to have backup on Google Drive, it's easily accessible.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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