Google Cloud Logo Award Winner Product Badge
Google Cloud Logo Award Winner Product Badge
Google

Google Cloud

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

Access Management

87

Cloud Backup

86

Load Balancing

86

Cloud Integration

85

Data Migration

85

Systems Performance Management

84

Capacity Management

84

Analytics and Reporting

84

Workflow Management

84

Multi Cloud Management

84

Regulatory Compliance

84

Vendor Capability Ratings

Average 84

Breadth of Features

86

Business Value Created

86

Quality of Features

85

Ease of Implementation

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Ease of Customization

81

Vendor Support

80

Google Cloud Reviews

Nicole H.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic product, made it necessary

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Interconnectivity between operating systems

What is your favorite aspect of this product?

Friendly use, simple and fast

What do you dislike most about this product?

General google worries about unsafety

What recommendations would you give to someone considering this product?

Go for it, this is useful and cost efficient

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Anderson K.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Cloud Is Highly Reliable to Use

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud has great capabilities that enables us to solve complex problems online. Google Cloud surpasses its competitors because of its ease of use.

What is your favorite aspect of this product?

The reliability of Google Cloud makes it an undisputable tool. Moreover, I am impressed by the resourceful customer support team.

What do you dislike most about this product?

I do not dislike even a single feature of Google Cloud. Google Cloud has been incredible.

What recommendations would you give to someone considering this product?

Google Cloud is highly reliable and resourceful. I highly recommend Google Cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Scott T.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

GCP is a great and cost-effective product

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud is cost-effective and has an intuitive setup. The naming conventions used also ease migration and understanding. Our main reason for using GCP was the ease of setup, whilst having almost, if not all, the same feature as its competitors for a slightly better price.

What is your favorite aspect of this product?

The ability to integrate with numerous services such as GitHub and Slack. The entire infrastructure can also be managed with Terraform, which makes infrastructure management and setup a lot easier.

What do you dislike most about this product?

It is newer than most of its competitors, and some of the features that get added don't always work as expected. Furthermore, the customer support that we have received has not been that great. The audit trails on GCP are also not that easy to follow especially if someone changes the configuration of a service, it's not always easy to know who and how to roll back.

What recommendations would you give to someone considering this product?

I would definitely recommend it as a cost-effective alternative to other services. The documentation is easy to follow and setting up Cloud Runs, and Pub/Subs for event-driven architecture is simple and effective. There are a multitude of service available and there is constant development on the product with new features being released relatively quickly making it a great competitor.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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