Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

565 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Security Protects
Helps Innovate
Reliable

Feature Ratings

Average 84

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Systems Performance Management

Capacity Management

Analytics and Reporting

Workflow Management

Multi Cloud Management

Regulatory Compliance

Vendor Capability Ratings

Average 84

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Google Cloud Reviews

Nicole H.

Role: Operations
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Fantastic product, made it necessary

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Interconnectivity between operating systems

What is your favorite aspect of this product?

Friendly use, simple and fast

What do you dislike most about this product?

General google worries about unsafety

What recommendations would you give to someone considering this product?

Go for it, this is useful and cost efficient

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Anderson K.

Role: Human Resources
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Google Cloud Is Highly Reliable to Use

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud has great capabilities that enables us to solve complex problems online. Google Cloud surpasses its competitors because of its ease of use.

What is your favorite aspect of this product?

The reliability of Google Cloud makes it an undisputable tool. Moreover, I am impressed by the resourceful customer support team.

What do you dislike most about this product?

I do not dislike even a single feature of Google Cloud. Google Cloud has been incredible.

What recommendations would you give to someone considering this product?

Google Cloud is highly reliable and resourceful. I highly recommend Google Cloud.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Scott T.

Role: Operations
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

GCP is a great and cost-effective product

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud is cost-effective and has an intuitive setup. The naming conventions used also ease migration and understanding. Our main reason for using GCP was the ease of setup, whilst having almost, if not all, the same feature as its competitors for a slightly better price.

What is your favorite aspect of this product?

The ability to integrate with numerous services such as GitHub and Slack. The entire infrastructure can also be managed with Terraform, which makes infrastructure management and setup a lot easier.

What do you dislike most about this product?

It is newer than most of its competitors, and some of the features that get added don't always work as expected. Furthermore, the customer support that we have received has not been that great. The audit trails on GCP are also not that easy to follow especially if someone changes the configuration of a service, it's not always easy to know who and how to roll back.

What recommendations would you give to someone considering this product?

I would definitely recommend it as a cost-effective alternative to other services. The documentation is easy to follow and setting up Cloud Runs, and Pub/Subs for event-driven architecture is simple and effective. There are a multitude of service available and there is constant development on the product with new features being released relatively quickly making it a great competitor.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Google Cloud Ratings

91 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Cloud Reviews

Nicole H.

Fantastic product, made it necessary

Likeliness to Recommend

Pros

Anderson K.

Google Cloud Is Highly Reliable to Use

Likeliness to Recommend

Pros

Scott T.

GCP is a great and cost-effective product

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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DigitalOcean

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Alibaba Cloud

1
Since last award

1
Since last award

Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Systems Performance Management

Capacity Management

Analytics and Reporting

Workflow Management

Multi Cloud Management

Regulatory Compliance

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support