Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

511 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Security Protects
Helps Innovate

Feature Ratings

Average 84

Access Management

Cloud Integration

Cloud Backup

Data Migration

Load Balancing

Analytics and Reporting

Capacity Management

Systems Performance Management

Multi Cloud Management

Regulatory Compliance

Workflow Management

Vendor Capability Ratings

Average 84

Breadth of Features

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Google Cloud Reviews

Rahul S.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Emerging Public Cloud Provider Leader

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google offers a competetive pricing model and world class products and offerings that are often used to power its own planet scale offerings

What is your favorite aspect of this product?

Google Cloud offerings are easy to use, reliable, cost efficient and secure by default

What do you dislike most about this product?

Sometimes, Google may discontinue old services or kill off services, things change rapidly and frequently which needs a lot of upkeep

What recommendations would you give to someone considering this product?

If you are considering Google Cloud amongst other public cloud offering, GCP is the way to go for any new adoptions. Compared to other cloud offerings, GCP is price effective and is a lot more reliable. AWS and Azure dominate mainly because of existing enterprise users

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Ronaldo S.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Great performance, good console usability and fair

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Using Google Compute Engine, I was able to increase the efficiency and scalability of my business without compromising performance or budget.

What is your favorite aspect of this product?

I was very pleased with the performance of Google Compute Engine. It offered fast and reliable performance with no dropouts or interruptions. Also, the usability of the console is excellent, making it easy to manage my instances and settings. Still, the price is fair and competitive with other options on the market. Highly recommended.

What do you dislike most about this product?

I thought the documentation could be a little more detailed and easier to understand. Also, I had some difficulties with configuring some advanced options, which caused me to spend more time than expected.

What recommendations would you give to someone considering this product?

Google Compute Engine was an excellent choice for my cloud computing needs. It solved a number of issues for me, including needing instant scalability and flexibility in managing my instances. Performance was excellent, with no drops or interruptions. I also appreciated the security and reliability that comes with using Google's platform.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Commodity Features

Ismail D.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Fully Managed Cloud Services

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Very scalable applications are achievable in the Google cloud platform. The scalability feature of the platform is unique compared to other service providers

What is your favorite aspect of this product?

The user interface of the service is intuitive and user-friendly. Furthermore, the services are fully managed thereby helping me to focus on developing my applications.

What do you dislike most about this product?

Some of the Google Cloud products such as Google cloud Bigquery is complex to use, especially for users who are new to SQL or data warehousing.

What recommendations would you give to someone considering this product?

If used effectively, it can help businesses and organizations do a lot of services in a cost-effective and scalable manner.

Pros

Reliable
Performance Enhancing
Inspires Innovation
Saves Time

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Load Balancing Allows distribution of workloads across multiple computing resources.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Cloud Reviews

Rahul S.

Emerging Public Cloud Provider Leader

Likeliness to Recommend

Pros

Ronaldo S.

Great performance, good console usability and fair

Likeliness to Recommend

Pros

Cons

Ismail D.

Fully Managed Cloud Services

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

Amazon EC2

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Integration

Cloud Backup

Data Migration

Load Balancing

Analytics and Reporting

Capacity Management

Systems Performance Management

Multi Cloud Management

Regulatory Compliance

Workflow Management

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support