Google Cloud Logo Award Winner Product Badge
Google Cloud Logo Award Winner Product Badge
Google

Google Cloud

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 84

Access Management

87

Cloud Integration

86

Cloud Backup

85

Data Migration

85

Load Balancing

85

Analytics and Reporting

84

Capacity Management

84

Systems Performance Management

84

Multi Cloud Management

84

Regulatory Compliance

84

Workflow Management

84

Vendor Capability Ratings

Average 84

Breadth of Features

86

Quality of Features

85

Business Value Created

85

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Implementation

84

Availability and Quality of Training

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

80

Google Cloud Reviews

Karly M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

An effective And Safe Cloud Storage Platform

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

This is one of the best solutions in the business and enables me to save any volume or size of data that I have in a matter of seconds. I consider this a very safe feature for us as well, and I can adjust the storage size to suit my needs at any time, making it one of my favorite options.

What is your favorite aspect of this product?

One of the best features of Google Cloud is how easy it is to set up repositories and store files since it is so easy to do so. Moreover, the ability to create folders and subfolders allows you to easily organize your data so that it's easy to find what you need. The fact that it gives various options, including CPU and RAM possibilities, is another feature I immensely appreciate.

What do you dislike most about this product?

Because the service provider is entirely responsible for managing and controlling the cloud storage infrastructure, consumers have a limited amount of control over it. I'm not too fond of how this platform was integrated and deployed. As I cannot complete this process without constant technical assistance, this is the only option.

What recommendations would you give to someone considering this product?

Since Google Cloud Platform offers a variety of learning opportunities, I appreciate that all the services are easy to learn and use. As a service provider, I understand that it is a highly scalable, reliable, and secure database as a service option. I enjoy that there are various ways to access info.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Laura B.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Cloud Hosting That Is Reliable and Effective

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

There is no doubt that I adore automated features because it gives me an illimitable amount of flexibility, security, and confidence. I am pleased with the ability to send statistics directly to Google Cloud Storage as it is simple and clear to do so, and this functionality saves me a lot of time.

What is your favorite aspect of this product?

I appreciate being able to repair my server from anywhere whenever it experiences issues. I enjoy how the automated feature calms us when there is a power loss and saves time. That we can quickly update the data in the GCS after the integration by contacting unique APIs is something I enjoy. This platform is convenient for uploading files in any format, so I want it.

What do you dislike most about this product?

The only significant issue I ever had was the page I was using would occasionally lag or freeze, especially when I was using large documents at the time. The consumer has limited influence over the cloud storage framework because it is entirely run and maintained by the service provider. They should also improve their tutorials and documentation because they are too technical and challenging for everyone to understand.

What recommendations would you give to someone considering this product?

A variety of gadgets can access data. I truly appreciate how simple it is to work and run. Moreover, I enjoy seeing how much information the request would require. I adore downloading material in practically any manner and having no trouble accessing them. Its access via API and SDK support increases its usability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lauren J.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Great Tool With Great Features

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

The affordability of Google Cloud differentiates it from other similar tools. Moreover, Google Cloud is reliable to use.

What is your favorite aspect of this product?

I am impressed by how easy it is to use Google Cloud to make complex to simple apps and websites. Moreover, the support team of Google Cloud is always there for us.

What do you dislike most about this product?

I have zero reasons to dislike Google Cloud. Google Cloud is super amazing.

What recommendations would you give to someone considering this product?

Google Cloud is an amazing tool. I highly recommend Google Cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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