Google Cloud Logo Award Winner Product Badge
Google Cloud Logo Award Winner Product Badge
Google

Google Cloud

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Reliable

Feature Ratings

Average 84

Access Management

87

Cloud Backup

86

Load Balancing

86

Cloud Integration

85

Data Migration

85

Systems Performance Management

84

Capacity Management

84

Analytics and Reporting

84

Workflow Management

84

Multi Cloud Management

84

Regulatory Compliance

84

Vendor Capability Ratings

Average 84

Breadth of Features

86

Business Value Created

86

Quality of Features

85

Ease of Implementation

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Ease of Customization

81

Vendor Support

80

Google Cloud Reviews

Chandrika S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Good to go for storage and wide variety of folders

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

It is easier, no training required and easy interactions

What is your favorite aspect of this product?

cost affective and easy

What do you dislike most about this product?

fewer customer service compared to other competitors

What recommendations would you give to someone considering this product?

It is a must-go for all organization as it is easy to use, good interface and cost cost-effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Linus B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Almost like A Scalable Cloud Playground

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

One of Google Cloud's biggest strengths is its scalability. Whether we need to ramp up resources for a sudden surge in users or scale down

What is your favorite aspect of this product?

Google Cloud offers everything we need to build and deploy our risk analysis platform.

What do you dislike most about this product?

Understanding how all the different pieces fit together requires some investment in time and resources.

What recommendations would you give to someone considering this product?

Google Cloud adapts seamlessly. It's like having a cloud platform that can grow and shrink on demand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Andru B.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

A simple product that is easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

For me, what mainly differentiates Google cloud from other products is the ability of multiple users to be able to access the same file at the same time and complete various parts of the project simultaneously.

What is your favorite aspect of this product?

My favorite aspect of the product is how it's able to make my job so much more efficient. Google cloud is capable of running multiple functions at the same time, whereas other cloud-based services force you to wait for loading time when moving from one function to the next.

What do you dislike most about this product?

The only thing I dislike about this product is the customer service. The people are plenty nice but they are very short staffed when you need assistance. More often than not, I found it easier to just troubleshoot the issue myself.

What recommendations would you give to someone considering this product?

If you're looking for an efficient product with cloud-based services that is capable of running various types of functions with uploaded documentation and files, this product is a good place to start

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features

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