Google Cloud Logo Award Winner Product Badge
Google Cloud Logo Award Winner Product Badge
Google

Google Cloud

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 84

Access Management

87

Cloud Integration

86

Cloud Backup

85

Data Migration

85

Load Balancing

85

Analytics and Reporting

84

Capacity Management

84

Systems Performance Management

84

Multi Cloud Management

84

Regulatory Compliance

84

Workflow Management

84

Vendor Capability Ratings

Average 84

Breadth of Features

86

Quality of Features

85

Business Value Created

85

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Implementation

84

Availability and Quality of Training

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

80

Google Cloud Reviews

Joel B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

A good platform for cloud-based services.

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

In terms of finding old files and documents, Google Cloud Storage is one of the most user-friendly options. With proper authentication, this tool is able to protect data from ransomware and other malware. Data transfer to Google Cloud Storage is simple and straightforward. SQL query hints can save you a lot of time. Data stored in the cloud can be accessed from any computer with an Internet connection, anywhere in the world. It also has the best customer service and a large user base. It provides a wide range of regions and zones for setting up a cloud-based server.

What is your favorite aspect of this product?

On the other hand, the dashboard of this platform is the one that I like the most because it provides me with a wealth of useful information, including recommendations on how to reduce cloud costs, the best savings plan for me, and the ability to pay my bill and export my report, thus making this the most useful feature.

What do you dislike most about this product?

I'm not a fan of the GCP program because the credit amount we get for free isn't enough, and they should raise the credit amount for this particular program, which is all I can say about it.

What recommendations would you give to someone considering this product?

It appears that GCP restarted some of our virtual machines (VMs) without warning. The GCP program is not good, and the credit amount we receive for free is insufficient; they should increase the credit amount for this program. In order to avoid making mistakes while using Google Cloud Platform (GCP), slow down and read the instructions.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

infant r.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

GCP - Best cloud for our wokloads

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Client's Interest First
  • Over Delivered
  • Friendly Negotiation

Cons

  • Less Performance Enhancing
  • Less Effective Service
  • Wastes Time

Peng Z.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Fast Deployment of Fantastic Cloud Tools

Likeliness to Recommend

7 /10

What differentiates Google Cloud from other similar products?

It has good customer service, it is easy to use and it has very good features, much better than other programs.

What is your favorite aspect of this product?

Users may access a broad range of cloud-based services via a cloud console provided by one of the most current cloud service providers. Because each service is divided down into a number of discrete categories, the menu is straightforward to navigate. You may also communicate with the cloud via a command line interface using a cloud shell. All of our video game projects may be published and managed online so that everyone can participate in their creation. Setting it up is a breeze.

What do you dislike most about this product?

No problems have been found so far. Using the GUI, you can quickly and easily manage, administer, and monitor cloud resources. The user interface, in my opinion, has a lot of space for development in order to create a better user experience.

What recommendations would you give to someone considering this product?

Using the program has been an incredibly pleasant experience for me.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

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