Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

565 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Enables Productivity
Security Protects
Helps Innovate
Reliable

Feature Ratings

Average 84

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Systems Performance Management

Capacity Management

Analytics and Reporting

Workflow Management

Multi Cloud Management

Regulatory Compliance

Vendor Capability Ratings

Average 84

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Google Cloud Reviews

Sophie R.

Role: Consultant
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Simple and safe.

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Its simplicity and ease of use is what makes Google Cloud stand out. The platform is continually improving and values your privacy.

What is your favorite aspect of this product?

It is a very convenient platform for document storage and sharing. It is easy to upload content to the cloud and once it has been uploaded we don't have to worry about its safety.

What do you dislike most about this product?

The free trial has very limited storage. So if you want extra storage I advise you pay for the premium plan.

What recommendations would you give to someone considering this product?

It is one of the best cloud storage platforms especially if you buy a plan.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Hudson A.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Friendly google cloud features.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Being our primary cloud, google cloud does an outstanding job. We often use it for storage of our data and for sharing private information. I use it to send pictures of on going construction projects to clients.

What is your favorite aspect of this product?

We all use Google cloud in the company, so when you send something to anyone, they can easily access it with a google drive link. It also has several features that meet our needs fully.

What do you dislike most about this product?

Even though it is meant for security purposes, sharing can be stressful. If you forget to share with a particular contact you get these back and forth requests for approvals from people sending files.

What recommendations would you give to someone considering this product?

Google cloud offers awesome storage services and you can access your content easily.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Fiona M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Amazing features and performance.

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Most cloud platforms have been a challenge for us to sync data into the cloud. However, google is very easy to use. It is very simple to find files and access documents. It is also easy to create buckets for storing files

What is your favorite aspect of this product?

I love how easy it is to learn about all the services Google cloud offers. We have used the Qwiklabs it provides for the learning experience. You can also easily fix the server from wherever just by opening the browser; no installations and plugins needed.

What do you dislike most about this product?

Our control over the cloud storage architecture is greatly restricted. I also think that they are expensive.

What recommendations would you give to someone considering this product?

It has an automatic backup feature, data losses are thing of the past. Google cloud is an amazing platform; it easy to use and has amazing features and functionality. However the pricing when running small instances is expensive.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Google Cloud Ratings

91 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Cloud Reviews

Sophie R.

Simple and safe.

Likeliness to Recommend

Pros

Hudson A.

Friendly google cloud features.

Likeliness to Recommend

Pros

Fiona M.

Amazing features and performance.

Likeliness to Recommend

Pros

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Feature Ratings

Access Management

Cloud Backup

Load Balancing

Cloud Integration

Data Migration

Systems Performance Management

Capacity Management

Analytics and Reporting

Workflow Management

Multi Cloud Management

Regulatory Compliance

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support