Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

511 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Security Protects
Helps Innovate

Feature Ratings

Average 84

Access Management

Cloud Integration

Cloud Backup

Data Migration

Load Balancing

Analytics and Reporting

Capacity Management

Systems Performance Management

Multi Cloud Management

Regulatory Compliance

Workflow Management

Vendor Capability Ratings

Average 84

Breadth of Features

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Google Cloud Reviews

Nicolas F.

Role: Information Technology
Industry: Recreation
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Jan 2024

Google Cloud: Reliable and fast VM deployments

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Many similar solutions take hours and sometimes days. Google Cloud is automated and could be deployed within minutes. This makes a huge difference for we had cades where we urgently had to deploy anew VM instance and apart from Google Cloud, no other provider could be that fast and reliable.

What is your favorite aspect of this product?

The marketplace: it is comprehensive and the selected tools, for example Plesk could be selected right away, together with the running OS.

What do you dislike most about this product?

Customer support: not fast enough.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Frico S.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Google Cloud SQL is a perfect choice

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

We can easily integrate this with other Google's product

What is your favorite aspect of this product?

It's a managed SQL database service than can help us manage our database easily

What do you dislike most about this product?

Google Cloud SQL comes a expensive price for me, but price is relative.

What recommendations would you give to someone considering this product?

If you want a managed service provided by Google, use Google Cloud SQL

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Harshit A.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

One of the most trusted cloud services provider!

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

The thing which differentiate Google Cloud from it's competitors is it's wide range of features, low cost implementation and no-code tools it's providing. There are a lot of certification courses available which makes it easier to use.

What is your favorite aspect of this product?

I can easily train, iterated and test my machine learning models over cloud, it provides great support options and API access for our custom applications. The backup option is really great, it really works well.

What do you dislike most about this product?

The AI ChatBot's should be introduced over there so as to help in specific task performing cases, it will be really helpful for guiding first time users.

What recommendations would you give to someone considering this product?

If you or your organisation is looking for safe, trusted and secure cloud option for your data and resources you should try Google Cloud once, it really provides great features and results.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Load Balancing Allows distribution of workloads across multiple computing resources.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Cloud Reviews

Nicolas F.

Google Cloud: Reliable and fast VM deployments

Likeliness to Recommend

Pros

Frico S.

Google Cloud SQL is a perfect choice

Likeliness to Recommend

Pros

Harshit A.

One of the most trusted cloud services provider!

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

Amazon EC2

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Oracle Cloud Infrastructure

DigitalOcean

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Integration

Cloud Backup

Data Migration

Load Balancing

Analytics and Reporting

Capacity Management

Systems Performance Management

Multi Cloud Management

Regulatory Compliance

Workflow Management

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support