Google Cloud Logo Award Winner Product Badge
Google Cloud Logo Award Winner Product Badge
Google

Google Cloud

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Cloud
9.0 /10

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details


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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 84

Access Management

87

Cloud Integration

86

Cloud Backup

85

Data Migration

85

Load Balancing

85

Analytics and Reporting

84

Capacity Management

84

Systems Performance Management

84

Multi Cloud Management

84

Regulatory Compliance

84

Workflow Management

84

Vendor Capability Ratings

Average 84

Breadth of Features

86

Quality of Features

85

Business Value Created

85

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Implementation

84

Availability and Quality of Training

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

80

Google Cloud Reviews

Jason B.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Provides everything my department needs!

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

The ease of use and implementation. This is so difficult with other platforms.

What is your favorite aspect of this product?

The availability of help when it is required.

What do you dislike most about this product?

Not much, but if I had to select one I wish they would add new features more often.

What recommendations would you give to someone considering this product?

Do your research. Look at the cost vs. benefit to your company. Make sure this is the right product for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Dr. Jennifer W.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

I really felt comfortable with its encryption serv

Likeliness to Recommend

6 /10

What differentiates Google Cloud from other similar products?

Its wonderful encryption and decryption capabilities as well as it big data services.

What is your favorite aspect of this product?

My favorite feature was the analytics.

What do you dislike most about this product?

It is not really intuitive.

What recommendations would you give to someone considering this product?

Please make sure it has all that your business requires and that it can integratible efficiently.

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Client Friendly Policies
  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2020

No thank you

Likeliness to Recommend

6 /10

Pros

  • Efficient Service
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Generous

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