Google

Google Cloud

Composite Score

9.0 /10

CX Score

9.3 /10

529 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Awards & Recognition

Google Cloud won the following awards in the Cloud Infrastructure as a Service category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

10 Top Rated Features

2023

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

2% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Security Protects
Helps Innovate

Feature Ratings

Average 84

Access Management

Cloud Integration

Cloud Backup

Load Balancing

Data Migration

Systems Performance Management

Capacity Management

Multi Cloud Management

Analytics and Reporting

Regulatory Compliance

Workflow Management

Vendor Capability Ratings

Average 84

Breadth of Features

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Google Cloud Reviews

Lovleen S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Best Cloud Computing Solution

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Easy to implement or integrate, We can scale the resources as per the needs with in few mins, It is cheaper than other and It has pay as you use. It is cost saving. It has advance analytical features like BigQuery. It gives multi layer security and with high performance.

What is your favorite aspect of this product?

We are using this for deploying web application on the container. Integrate flawlessly with devops solution or open source library. It reduce the machine cost as well the downtime.

What do you dislike most about this product?

Nothing as such, It is very useful solution for every organisation.

What recommendations would you give to someone considering this product?

Always recommended, Best cloud computing services for small and large businesses.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chad R.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

The Marketing Cloudburst: Google at Work.

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Google Cloud has become the cornerstone of how we keep everything running smoothly. It stands out because of its simplicity in setup and integration with tools our team already loves—Google Workspace being the most obvious one. The seamless ecosystem makes it feel like less of a switch and more of an upgrade to what we already know

What is your favorite aspect of this product?

The standout feature for me is BigQuery. Running complex analytics on campaign performance used to take hours with our previous setup. Now, we can run those same queries in minutes. The insights we get are not just fast—they’re actionable. Another favorite is the strong AI and machine learning integrations, which we’ve tapped into for analyzing audience behavior data at scale.

What do you dislike most about this product?

While the services themselves are excellent, the billing structure can sometimes be hard to decipher.

What recommendations would you give to someone considering this product?

The benefits to our agency have been massive. We’ve been able to reduce downtime, scale resources dynamically during campaign peaks, and even cut costs by optimizing our usage over time. The collaboration features—especially through Google Workspace—keep creative and technical teams aligned, which is critical for campaign success.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Denis K.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Google cloud is a leader in hosting applications

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google cloud billing is based on the pay as you go not as a monthly subscription as this is very useful that you only pay for what you have used not for a monthly subscription even when you did not use resources

What is your favorite aspect of this product?

My biggest favorite aspect is the presence of Kubernetes and containers that makes deploying the application so easier and faster as well speed and efficiency of the software to build applications automatically

What do you dislike most about this product?

It is a tool for technical people to use because it requires a lot of expertise from the developer to build the containers and deploy the software and applications

What recommendations would you give to someone considering this product?

Google cloud is secure for hosting AI projects because of the resources it offers like the Vertex

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Google Cloud Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Data Migration The ability to select and extract data from one storage system to another

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Cloud Reviews

Lovleen S.

Best Cloud Computing Solution

Likeliness to Recommend

Pros

Chad R.

The Marketing Cloudburst: Google at Work.

Likeliness to Recommend

Pros

Denis K.

Google cloud is a leader in hosting applications

Likeliness to Recommend

Pros

Most Popular Google Cloud Comparisons

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DigitalOcean

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Alibaba Cloud

1
Since last award

Feature Ratings

Access Management

Cloud Integration

Cloud Backup

Load Balancing

Data Migration

Systems Performance Management

Capacity Management

Multi Cloud Management

Analytics and Reporting

Regulatory Compliance

Workflow Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support