
What is Google Classroom?
Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
2
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 87%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Classroom?
Pros
- Security Protects
- Respectful
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Online Learning
Classroom Management
Assessments and Quizzes
Content Creation
Content Management
Course Management
Gradebook
Student Collaboration
Instructor Led Training
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Google Classroom Reviews

Ashadujaman K.
- Role: Vendor Management
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Aug 2024
Learning is easy.
Likeliness to Recommend
What differentiates Google Classroom from other similar products?
It offers to create various class rooms in the same credentials. The class can be divided into modules for ease of use.
What is your favorite aspect of this product?
The recording quality is great.
What do you dislike most about this product?
Sometimes web browser freezes.
What recommendations would you give to someone considering this product?
This is a great platform for sharing contents for learning.
Pros
- Caring
- Friendly Negotiation
- Appreciates Incumbent Status
- Security Protects
Cons
- Inhibits Innovation
- Less Reliable
- Less Performance Enhancing
Please tell us why you think this review should be flagged.

Jestine P.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
Simple, Free, and Integrated - A Great Choice
Likeliness to Recommend
What differentiates Google Classroom from other similar products?
Google Classroom prioritizes a clean and uncluttered interface
What is your favorite aspect of this product?
The platform is relatively easy to set up and manage
What do you dislike most about this product?
Compatibility with other educational software can be inconsistent
What recommendations would you give to someone considering this product?
If you're looking for ease of use and cost-effectiveness, Google Classroom is for you!
Pros
- Reliable
- Unique Features
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

Veronica J.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2024
Effective when online learning is a need
Likeliness to Recommend
What differentiates Google Classroom from other similar products?
It's ease of use and widespread accessibility and the name brand lends credibility to users who are not familiar with online learning
What is your favorite aspect of this product?
The breadth of applications available to users and students
What do you dislike most about this product?
It can be more challenging to effectively manage what students are doing when they are working on a digital platform
What recommendations would you give to someone considering this product?
Learn about the different features available and how to incorporate them
Pros
- Helps Innovate
- Acts with Integrity
- Client's Interest First
- Continually Improving Product
Cons
- Less Performance Enhancing
- Commodity Features
- Less Effective Service
Please tell us why you think this review should be flagged.
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