Google Classroom Logo Award Winner Product Badge
Google Classroom Logo Award Winner Product Badge
Google

Google Classroom

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Google Classroom
8.7 /10

What is Google Classroom?

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

Company Details


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Awards & Recognition

Google Classroom won the following awards in the Education Learning Management category

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Google Classroom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Classroom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Classroom?

5% Negative
5% Neutral
90% Positive

Pros

  • Security Protects
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 81

Online Learning

84

Classroom Management

83

Content Creation

82

Assessments and Quizzes

81

Content Management

81

Gradebook

80

Course Management

80

Instructor Led Training

79

Analytics and Reporting

78

Student Collaboration

78

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Quality of Features

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Business Value Created

80

Breadth of Features

80

Vendor Support

79

Ease of Data Integration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Ease of IT Administration

77

Google Classroom Reviews

Gerald M.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Streamlined, efficient and blissful

Likeliness to Recommend

8 /10

What differentiates Google Classroom from other similar products?

Its automatic file syncing and storage, ease of creation of quizzes and assignments. Students can review and provide feedback on each other's work. offers multi-device support. No costs for storage, support and updates.

What is your favorite aspect of this product?

How it provides equal access to learning materials and opportunities for all students, regardless of their device or internet connectivity.

What do you dislike most about this product?

Technical glitches such as such as delayed loading and error messages which usually disrupt teaching flow and its limited integration with other tools.

What recommendations would you give to someone considering this product?

I would advise one to explore the platform, to understand its capabilities and to clearly explain the benefits and expectations of using google classroom to students and parents. I would also advise to join online communities and forums to connect with other educators and share best practices as well as to utilize Google's official support resources.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation

Amira E.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Simple and effective, but lacks advanced features.

Likeliness to Recommend

9 /10

What differentiates Google Classroom from other similar products?

its seamless integration into the Google ecosystem, making it easy for teachers and students to use tools like Google Docs, Drive, and Calendar.

What is your favorite aspect of this product?

simplicity and seamless integration with other Google tools, making it easy for both teachers and students to manage assignments, collaborate, and communicate without a steep learning curve.

What do you dislike most about this product?

limited customization options for assignments and grading

What recommendations would you give to someone considering this product?

I recommend Google Classroom for educators looking for a simple, easy-to-use platform for managing assignments and communication with students.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Meenakshi V.

  • Role: Operations
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Best Classroom and course management platform

Likeliness to Recommend

8 /10

What differentiates Google Classroom from other similar products?

One of the standout features of using Google Classroom is it has everything in one place like communication, assignments, lectures, grading, etc which makes it user-friendly.

What is your favorite aspect of this product?

The user interface of Google Classroom is very easy to learn for both teachers and students. I also like how it is integrated smoothly with Google Drive.

What do you dislike most about this product?

The worst thing I encountered with it is that it does not have video conferencing and customization is very limited and basic.

What recommendations would you give to someone considering this product?

I highly recommend this platform to every student and academic employee.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Inspires Innovation

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