Google Classroom Logo Award Winner Product Badge
Google Classroom Logo Award Winner Product Badge
Google

Google Classroom

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Google Classroom
8.7 /10

What is Google Classroom?

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

Company Details


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Awards & Recognition

Google Classroom won the following awards in the Education Learning Management category

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Google Classroom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Classroom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Classroom?

5% Negative
5% Neutral
90% Positive

Pros

  • Security Protects
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 81

Online Learning

84

Classroom Management

83

Content Creation

82

Assessments and Quizzes

81

Content Management

81

Gradebook

80

Course Management

80

Instructor Led Training

79

Analytics and Reporting

78

Student Collaboration

78

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Quality of Features

82

Availability and Quality of Training

81

Usability and Intuitiveness

80

Business Value Created

80

Breadth of Features

80

Vendor Support

79

Ease of Data Integration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

77

Ease of IT Administration

77

Google Classroom Reviews

Sheliza J.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Efficient and user friendly.

Likeliness to Recommend

7 /10

What differentiates Google Classroom from other similar products?

The ease, functionality and ability to link with Google Products.

What is your favorite aspect of this product?

Easy to duplicate classes and post content within seconds

What do you dislike most about this product?

You can’t have detailed units or lessons. There’s a lot of restrictions on accounts that can join.

What recommendations would you give to someone considering this product?

More innovation and interaction like voice notes, embedding links and videos into text to click rather than attaching them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Russell S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Innovation platform for collaboration and learning

Likeliness to Recommend

9 /10

What differentiates Google Classroom from other similar products?

Innovation

What is your favorite aspect of this product?

Collaboration

What do you dislike most about this product?

User training needed on file structures (more so students)

What recommendations would you give to someone considering this product?

Training for staff, clear vision and purpose set out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Yalonda K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use, but could use some minor changes

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

Google Classroom is an amazing platform for 3rd grade and above. The look and features are more sophisticated and are far more appealing than other platforms.

What is your favorite aspect of this product?

I can easily create and post assignments for my students.

What do you dislike most about this product?

The "how to's" are not always easy to navigate.

What recommendations would you give to someone considering this product?

Consider using this program to help present assignments to students. The great thing about creating assignments is Google Classroom will create folders to store your student work based on the subjects. You will receive notices when students turn in their work because everything is time stamped. The platform is exceptionally convenient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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