Google Classroom Logo Award Winner Product Badge
Google Classroom Logo Award Winner Product Badge
Google

Google Classroom

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Google Classroom
8.7 /10

What is Google Classroom?

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

Company Details


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Awards & Recognition

Google Classroom won the following awards in the Education Learning Management category

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Google Classroom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Classroom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
91%
Conflict Resolution:
91%
Strategy & Innovation:
88%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Classroom?

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5% Negative
4% Neutral
91% Positive

Pros

  • Security Protects
  • Respectful
  • Transparent
  • Reliable

Feature Ratings

Average 81

Online Learning

84

Classroom Management

83

Content Creation

82

Assessments and Quizzes

81

Content Management

81

Course Management

81

Gradebook

80

Student Collaboration

79

Analytics and Reporting

79

Instructor Led Training

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Quality of Features

81

Business Value Created

81

Availability and Quality of Training

81

Usability and Intuitiveness

81

Ease of Data Integration

80

Breadth of Features

80

Vendor Support

80

Ease of Customization

79

Ease of IT Administration

78

Product Strategy and Rate of Improvement

78

Google Classroom Reviews

Júlia A.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Improvements to the interface are necessary

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

Integration with Google Workspace / Collaboration Features / Integration with Google Calendar / Access from Any Device / Google Meet Integration

What is your favorite aspect of this product?

Google Classroom is accessible from various devices, including laptops, tablets, and smartphones. This flexibility in access allows for learning to happen anytime and anywhere.

What do you dislike most about this product?

Teachers looking for extensive customization options may feel constrained by Google Classroom's somewhat standardized interface. We wish for more flexibility in designing the appearance of their virtual classrooms.

What recommendations would you give to someone considering this product?

Take advantage of the various training resources provided by Google for educators. These resources can include tutorials, webinars, and documentation that help you familiarize yourself with the platform's features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

sanu kumar r.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Teachers can create virtual classrooms.

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

Google Classroom integrates with Google Forms, allowing teachers to create quizzes and assessments easily. The automatic grading feature in Google Forms can streamline the assessment process for teachers.

What is your favorite aspect of this product?

Free Access for Education.

What do you dislike most about this product?

use of Google Classroom requires a internet connection. In areas with limited internet access, students and educators may face challenges in accessing and submitting assignments.

What recommendations would you give to someone considering this product?

Google Classroom has a mobile app that allows students and teachers to access course materials, submit assignments and participate in discussions from their mobile devices

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Cons

  • Less Effective Service
  • Wastes Time

Clar l.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to share resources

Likeliness to Recommend

10 /10

What differentiates Google Classroom from other similar products?

Google Classroom doesn't need subscription to use there is free.

What is your favorite aspect of this product?

Easy to create and join the class and allows communication and comments during class time. It also have a calendar there easy to set reminder for class to start.

What do you dislike most about this product?

The time I have used it no challenges.

What recommendations would you give to someone considering this product?

Google Classroom is secure, reliable and fits for learning and connect learners with mentors. It has empowered my education since assessments can be created by AI.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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