What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Caring
- Fair
- Acts with Integrity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Vendor Support
Google Chat Reviews
Ishaan P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2022
Best Software And It's free.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
You need not to rely on any other additional software for chat and document sharing. Those who have a Gmail account can access this easily. It is embedded with Gmail. So one can use Google Chat for document sharing, chatting, group chatting, task scheduling, etc.
What is your favorite aspect of this product?
The favorite aspect is that it gives the document and file sharing option. So you need not to open another software for document or file-sharing purposes. Also, you can make groups for group chatting which also helps in creating different threads under a group chat. These are some of my favourite aspect of Google Chat.
What do you dislike most about this product?
The UI is very simple and doesn't look good. It needs to be improved more.
What recommendations would you give to someone considering this product?
Highly Recommended to use this software which saves your extra time and can easily help for group chats, and for file or document sharing purposes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Warren R.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2022
Best IM For Business
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google chat is a great IM software which makes it easy to communicate with my team members & clients. From Google Chat I am able to access all other google products such as Gmail, Calendar, Drive and Meet. With Google Chat I am able to communicate with my team members via Chat, Voice or Video.
What is your favorite aspect of this product?
What i like about Google Chat is that It has a lot of great features like screens sharing, record meeting, change background and mute and unmute participants while joining. I like that Google Chat is available on all platform and is well synchronized between all devices. I like the fact that Google Chat share resources with people live in the meeting and record meeting on google cloud.
What do you dislike most about this product?
There is nothing about Google Chat that i dislike
What recommendations would you give to someone considering this product?
I highly recommend Google Chat because it has all the google apps in one place. With Google Chat you are able to communicate in real time with your team member, clients or customer
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Danna-jess Z.
- Role: Finance
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Apr 2022
an extraordinary tool used for collaboration.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Google Chats is a good chat choice particularly for android users because it simply incorporates different Google Apps. Google Chat is a wonderful package to speak with friends and fellows.
What is your favorite aspect of this product?
It’s seen as a replacement and higher version of Google Hangouts by google. It’s a really pleasant and easy design. It offers multiple modes of communication like text chatting, audio, and video decisions. You’ll additionally initiate group call or chat among team member to use it as collaboration software. On the side of chatting, you can also send files of any format with it easily.What is your favorite aspect of this product.
What do you dislike most about this product?
Honestly, Google have been so everywhere the place with their messaging apps for years and I suppose it’s confused and turned off loads of potential users. So even with its deep association to Gmail, it will be difficult to bring others into the Google Chat platform, after they might already be ingratiated in platforms like Slack. The pop-up messages are so distracting particularly once concentrating on work.
What recommendations would you give to someone considering this product?
Google Chats is a good chat choice particularly for android users because it simply incorporates different Google Apps. Google Chat is a wonderful package to speak with friends and fellows. It’s seen as a replacement and higher version of Google Hangouts by google. It’s a really pleasant and easy design. It offers multiple modes of communication like text chatting, audio, and video decisions. You’ll additionally initiate group call or chat among team member to use it as collaboration software.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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