What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Reliable
- Caring
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Vendor Support
Google Chat Reviews
Josse H.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Easy to use
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Very easy to use and no high requirements
What is your favorite aspect of this product?
easy of use and a lot of features
What do you dislike most about this product?
Not viewing images overview in a group chat
What recommendations would you give to someone considering this product?
Very nice chat tool
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Helps Innovate
Please tell us why you think this review should be flagged.
Alfredo O.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Amazing app included in Workspace
Likeliness to Recommend
What differentiates Google Chat from other similar products?
It integrates to my gmail in an optimal way.
What is your favorite aspect of this product?
Easy of use and file sharing.
What do you dislike most about this product?
The mobile app could be better
What recommendations would you give to someone considering this product?
If you have a Google account you should definetly try it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ovi Julius P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Great product, easy to communicate
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Ease of use
What is your favorite aspect of this product?
Secured by google
What do you dislike most about this product?
Pricier than competition
What recommendations would you give to someone considering this product?
Must use product
Pros
- Unique Features
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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