What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Reliable
- Enables Productivity
- Caring
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Google Chat Reviews
Sudhanshu M.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Enough for daily meetings
Likeliness to Recommend
What differentiates Google Chat from other similar products?
you can use it for any type of work, whether it is formal or informal. It provides crystal clear video quality and sound with very low latency. It also works way better than any calling software in the market. Moreover, it can be integrated with a lot of stuff for more powerful performance.
What is your favorite aspect of this product?
The app is secure and works fine on both PC and mobile. The pricing is very reasonable and could be used for free as well. I have been using it for a while and the video and audio experience is of top-notch. The security is robust and it works on mobile networks good as wifi.
What do you dislike most about this product?
There is nothing as particular over all the application is amazing and provides decent performance.
What recommendations would you give to someone considering this product?
It is a good choice of any kind of work, for office or home you can use it. It has a good performance record and gets frequent updates.
Pros
- Performance Enhancing
- Effective Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Veronicah H.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2020
Great unique communication tool.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Messaging function are very responsive and the group chatting is great.
What is your favorite aspect of this product?
I like the great channels for communication created by this tool for effective communication.
What do you dislike most about this product?
The tool configuration is as easy as using the tool.
What recommendations would you give to someone considering this product?
The best and efficient communication channel and the tools are very responsive and accurate.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2020
Intuitive, user-friendly chat enabler
Likeliness to Recommend
Pros
- Reliable
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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