What is Google Chat?
From direct messages to group conversations, Google Chat helps teams and businesses collaborate fluidly and efficiently from anywhere. Securely connect with anyone you work with, and take group work to the next level with shared chat, files and tasks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Chat?
Pros
- Reliable
- Enables Productivity
- Caring
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Search
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Vendor Support
Google Chat Reviews
Christopher G.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2021
Best product for sending messages
Likeliness to Recommend
What differentiates Google Chat from other similar products?
I have not used similar product in our company.
What is your favorite aspect of this product?
It facilitates sending text messages and delivering on time which makes the flow of communication very effective in our organization.
What do you dislike most about this product?
I did not experience any challenge while using this product.
What recommendations would you give to someone considering this product?
I highly recommend this product to any company for effective communication.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Tauseef S.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Simple to use, lacks some key features.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
It is very simple to use if we compare it with other chat applications as they contain unnecessary features that makes them complex to use. Interface is quite good.
What is your favorite aspect of this product?
It connect seamlessly between laptops, tablets, and phone that makes it very easy to use. Its totally free and you can use it on almost any platform.
What do you dislike most about this product?
It requires a good internet connection to use that makes using it annoying sometimes. Nearly all support is handled through documentation and forums.
What recommendations would you give to someone considering this product?
If you want a simple chat application with security, Google chat is the application for you considering you have access to good internet connection all the time.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
John M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2021
Great Group Communication Tool.
Likeliness to Recommend
What differentiates Google Chat from other similar products?
Excellent direct chatting capability and easy to share files.
What is your favorite aspect of this product?
The group communication from different places its perfect.
What do you dislike most about this product?
The tool so far it has been offering the excellent services with nothing to dislike.
What recommendations would you give to someone considering this product?
Group collaboration vial smooth communication channel provided by the software and very easy to get used to it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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