Google Authenticator Logo
Google Authenticator Logo
Google

Google Authenticator

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Authenticator
8.9 /10

What is Google Authenticator?

Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).

Company Details


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Google Authenticator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Authenticator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Authenticator?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 84

Multi-Device Protection

87

Email Authentication

86

OTP Authentication

86

Browser Push Notifications

85

Biometrics Authentication

84

Role-Based Multi-Factor Authentication

83

Hard Token Authentication

83

Integration APIs

83

Dashboards, Analytics and Reporting

82

Role and User Management

81

Vendor Capability Ratings

Average 83

Ease of IT Administration

88

Ease of Implementation

87

Business Value Created

86

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of Customization

79

Vendor Support

79

Google Authenticator Reviews

Harsh P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

easy to use and known to everyone

Likeliness to Recommend

10 /10

What differentiates Google Authenticator from other similar products?

the main difference is it is easy to use and known to anyone.

What is your favorite aspect of this product?

easy to use and simple UI.

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Go for it if you are looking for an easy-to-use authenticator associated with big brands.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alejandro P.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

10 /10

What differentiates Google Authenticator from other similar products?

The price and easy managable being a Google product.

What is your favorite aspect of this product?

The connectivity with other Google products.

What do you dislike most about this product?

Nothing at the moment.

What recommendations would you give to someone considering this product?

If you use a Google account, you would definetly see the benefits of this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

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