Google Authenticator Logo
Google Authenticator Logo
Google

Google Authenticator

8.9 /10
Category
Google Authenticator
8.9 /10

What is Google Authenticator?

Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).

Company Details


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Google Authenticator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Authenticator.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Authenticator?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 84

Multi-Device Protection

87

Email Authentication

86

OTP Authentication

86

Browser Push Notifications

85

Biometrics Authentication

84

Role-Based Multi-Factor Authentication

83

Hard Token Authentication

83

Integration APIs

83

Dashboards, Analytics and Reporting

82

Role and User Management

81

Vendor Capability Ratings

Average 83

Ease of IT Administration

88

Ease of Implementation

87

Business Value Created

86

Quality of Features

85

Usability and Intuitiveness

84

Breadth of Features

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of Customization

79

Vendor Support

79

Google Authenticator Reviews

Carlos N.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic and easy to implement product!

Likeliness to Recommend

9 /10

What differentiates Google Authenticator from other similar products?

It is a tool for daily use, it can be implemented with different brands very easily.

What is your favorite aspect of this product?

Easy to use, very intuitive.

What do you dislike most about this product?

Nothing, I like everything.

What recommendations would you give to someone considering this product?

You can try it for free and find out what can be achieved with it.

Pros

  • Trustworthy
  • Continually Improving Product
  • Reliable
  • Respectful

Cons

  • Vendor's Interest First
  • Less Productive
  • Commodity Features

Hagos T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

secure and easy to use

Likeliness to Recommend

10 /10

What differentiates Google Authenticator from other similar products?

integration with google apps

What is your favorite aspect of this product?

user friendly interface

What do you dislike most about this product?

it's single device dependency

What recommendations would you give to someone considering this product?

understand MFA and enjoy google authenticator.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Favio A. G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

The perfect complement for all our needs

Likeliness to Recommend

9 /10

What differentiates Google Authenticator from other similar products?

It's not that very different from similar products, in some ways lacks somewhat secure features, but, it works great with our specific needs.

What is your favorite aspect of this product?

The GUI is so easy to use, setting up 2FA for many apps and websites is a breeze.

What do you dislike most about this product?

It used to lack Cloud backup features, but, now that has been solved with the latest update, also, sometimes the app seems to be stuck, not showing new security keys after the 60 minutes frame.

What recommendations would you give to someone considering this product?

If you work using all the Google Workspace apps ( Gdocs, Gmail, GDrive, etc ) and need authentication for several apps and sites this will be a great solution to consider, and, even eventually use.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Saves Time

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