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GoodData Logo
GoodData

GoodData

Composite Score
7.2 /10
CX Score
7.4 /10
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In Partnership With SelectHub

Claim Software
Category
GoodData
7.2 /10

What is GoodData?

GoodData is revolutionizing the way companies are providing analytics directly to their customers and partners. Integrating seamlessly into workflows, GoodData provides authenticated access to business reporting, dashboards, and ad hoc analytics that is timely, relevant and customizable to independent users.

Company Details

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GoodData Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoodData.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
73%
Negotiation and Contract:
78%
Conflict Resolution:
87%
Strategy & Innovation:
80%
Service Experience:
77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoodData?

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8% Negative
21% Neutral
71% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Enables Productivity

Cons

  • Commodity Features

Feature Ratings

Average 74

Dashboard

78

BI Security

77

BI Platform Administration

76

Operational Reporting Capabilities

76

Collaboration

72

Data Connectors and Data Mashup

70

Self Service and Ad Hoc Capabilities

69

Data Exploration and Visualization

69

Intelligent Alerts and Notifications

69

Mobile

66

Vendor Capability Ratings

Average 74

Business Value Created

80

Ease of Data Integration

80

Ease of Implementation

76

Product Strategy and Rate of Improvement

75

Quality of Features

74

Vendor Support

73

Usability and Intuitiveness

72

Ease of Customization

72

Breadth of Features

71

Availability and Quality of Training

71

Ease of IT Administration

70

GoodData Reviews

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2023

Dashboards for dummies with unlimited users!

Likeliness to Recommend

6 /10

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Respectful

Cons

  • Less Efficient Service
  • Less Effective Service
  • Vendor Friendly Policies
  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2023

Basic Visualization functionalities

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Commodity Features
  • Security Frustrates

Miguel C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

I like the speed of implementation and easy of use

Likeliness to Recommend

8 /10

What differentiates GoodData from other similar products?

I see the difference in the speed of implementation and easy of use .However, a version and customer support in Spanish are missing , for Latin American Market.

What is your favorite aspect of this product?

Its intuitive use

What do you dislike most about this product?

A version and customer support in Spanish are missing , for Latin American Market.

What recommendations would you give to someone considering this product?

A representation in Latin America that promotes a small version in Spanish of the product with an introductory price would be ideal, since in Peru 90% of the companies are small (1-10 employees).

Pros

  • Reliable
  • Respectful
  • Continually Improving Product
  • Trustworthy

Cons

  • Commodity Features

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