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GetResponse Logo
GetResponse

GetResponse

Composite Score
8.3 /10
CX Score
8.6 /10
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GetResponse
8.3 /10

What is GetResponse?

GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.

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Awards & Recognition

GetResponse won the following awards in the Marketing Automation - B2C category

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GetResponse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GetResponse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GetResponse?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Marketing Master Data Management

88

Email Marketing Automation

87

Mobile Marketing Management

85

Marketing Analytics

85

Marketing Asset Management

84

Social Media Marketing Management

83

Customer Journey Modelling

83

Marketing Project Management

80

Multivariant Testing

80

SMS Marketing

79

Vendor Capability Ratings

Average 83

Ease of Customization

86

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Breadth of Features

82

Ease of IT Administration

81

Business Value Created

80

Availability and Quality of Training

80

GetResponse Reviews

Lucia O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Email Marketing service.

Likeliness to Recommend

8 /10

What differentiates GetResponse from other similar products?

GetResponse isn’t only an easy email promoting tool like most others, however, it’s grown to an email marketing cum sales funnel solution to its users. In addition, they have recently introduced the Forever free plan, and you’ll be able to get pleasure from all the premium options for the primary thirty days.

What is your favorite aspect of this product?

I can produce landing pages easily, and I have my auto email setups that do everything for me. They currently have the website builder choice within GetResponse as well, which is fantastic, then there’s the funnel builder area as well, wherever you’ll create your squeeze or capture page, and that helps you to shut your sales.

What do you dislike most about this product?

When we are using the uploading contacts from one another tool to induce Response, it doesn’t tell us that contacts got rejected. Therefore this can be one thing that must be done manually, wherever we’ve to transfer the list of contacts that got accepted, compare it with the first list, then find out those that got rejected.

What recommendations would you give to someone considering this product?

GetResponse is a well-known and trusty platform for online marketing in general, despite what niche you’re in. It’s well worth the time it takes to induce set up and running. I have used plenty of alternative platforms within the past and also the biggest issue I’ve noticed is that a lot of them have an outsized learning curve, however not GetResponse. The majority of their tools have tutorials and their client service is top-notch if you would like help.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Respectful

Cons

  • Under Delivered

pahadian s.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

ROBUST MARKETING PLATFORM

Likeliness to Recommend

10 /10

What differentiates GetResponse from other similar products?

You track down the future and robotization of the Email Marketing framework with the phenomenal Get Response stage. Something that I like the most with regards to this extraordinary stage is that it has an amazing mechanized channel to try not to obstruct by Spam that every customer who gets the missions has, Get Response plays out a computerized sending of the missions in timeframes, which it helps that the counter spam arrangement of every beneficiary doesn't respond and doesn't impede our missions. Moreover, one more of the things that I like with regards to Get Response is that it has a fantastic way of making promoting efforts .

What is your favorite aspect of this product?

Get Response has been one of the best choices we have had for the general control of ad campaigns. Get Response has an excellent structure which is capable of providing a wide visualization of the advertising campaigns sent and shows exact details about that campaign, details such as how many customers have accessed the email, how many customers have successfully accessed the campaign and many more things. One of the things I like the most about Get Response is that it has excellent pre-designed templates which help me to give a better design to my advertising campaigns. Previously we had very little creativity in our advertising campaigns .

What do you dislike most about this product?

As I mentioned before, Get Response has an excellent work structure, because it allows me to create and manage large-scale advertising campaigns, however, one of the negative factors that directly affects this platform is the price comparison with respect to others. platforms that offer a similar service at a much more accessible price and with better features. Get Response offers an excellent service for advertising campaigns, however, one of the plans that does not have a good value for money, is the Basic plan, since it allows very few subscriptions, and this should offer greater subscription capacity to be functional in small companies.

What recommendations would you give to someone considering this product?

I have had an incredible encounter working and overseeing advertisement crusades with the assistance of this extraordinary stage called GetResponse. From the start, it took us a piece to adjust to the stage, due to different hardships in robotizing reactions to our promoting efforts, in any case, the help group was consistently mindful of address each of our questions, we were very astounded by that so wonderful consideration. Likewise, with GetResponse we have could make a construction where we have had the option to plan extremely alluring publicizing efforts in an exceptionally straightforward manner, which has assisted us .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Annette M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Sophisticated tool for digital marketing campaigns

Likeliness to Recommend

8 /10

What differentiates GetResponse from other similar products?

It is cost effective and easy to manage the email campaign, it is very easy to use, you can target your target audience and get analytics that allow you to achieve your goals, it is also a tool that helps drive online sales and web audience. Through marketing, it also has a large number of highlights that can meet all the display requirements that arise, it allows us to easily create emails with the use of its templates, it also provides us with solutions and it is with efficient tools that not only we can communicate with our users, it is a modern email marketing tool for business promotion.

What is your favorite aspect of this product?

What I like the most about this platform is the ease it offers to drive both email marketing and landing pages, the process is simple and anyone should be able to understand how to use it quickly, another aspect that we like about this app is that We can receive reports and analysis of how each of the campaigns is going, you also have about 500 templates whose quality is excellent, we can also track all the data of the emails and the marketing campaigns modified according to the commercial services, I like it They always come with improvements to their product and offer new features.

What do you dislike most about this product?

I think the only aspect that I don't like about this platform is the limited segmentation and targeting capabilities, I think that audience segmentation could be greatly improved, in this way it would offer a more complete service.

What recommendations would you give to someone considering this product?

You can target many clients with the help of your email campaigns, it is a very complete and very intuitive platform to develop marketing campaigns and send emails, I definitely recommend this tool.

Pros

  • Enables Productivity
  • Trustworthy
  • Acts with Integrity
  • Friendly Negotiation

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