In Partnership With SelectHub
What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
Company Details
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In Partnership With SelectHub
GetResponse Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Marketing Master Data Management
Email Marketing Automation
Marketing Asset Management
Marketing Analytics
Customer Journey Modelling
Mobile Marketing Management
Social Media Marketing Management
Marketing Project Management
SMS Marketing
Multivariant Testing
Vendor Capability Ratings
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Also Featured in...
GetResponse Reviews
Jeremy P.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2025
A Comprehensive and Cost-Effective Marketing tool
Likeliness to Recommend
What differentiates GetResponse from other similar products?
The main difference between GetResponse and other marketing platforms lies in its all-in-one approach. While many tools specialize in one area, such as email marketing or landing pages, GetResponse combines features like email automation, webinars, CRM, and e-commerce tools into a single platform. This integration makes it a more comprehensive solution for businesses looking to manage multiple aspects of their digital marketing. However, competitors may offer more advanced features in specific areas, like email design or integrations, making GetResponse a better option for businesses seeking an affordable, all-inclusive solution.
What is your favorite aspect of this product?
GetResponse offers a wide range of advantages, including an easy-to-use interface, powerful automation tools, and a comprehensive suite of marketing features like email marketing, landing pages, webinars, and e-commerce tools. It provides advanced analytics for campaign optimization, precise audience segmentation for personalized messaging, and seamless third-party integrations. With competitive pricing and the ability to host webinars, GetResponse is a cost-effective solution for businesses looking to improve engagement, conversions, and overall marketing efficiency.
What do you dislike most about this product?
Despite its many advantages, GetResponse has a few disadvantages. Its pricing can be higher for small businesses on lower-tier plans, especially if advanced features like webinars and e-commerce tools are needed. The platform's template library, while varied, may not be as extensive or customizable as some competitors. Additionally, GetResponse's customer support, although helpful, can sometimes have slower response times during peak periods. Lastly, the platform's automation features might require a learning curve for beginners, making it less ideal for those without prior marketing experience.
What recommendations would you give to someone considering this product?
Overall, GetResponse is a powerful and versatile marketing platform that offers a comprehensive suite of tools for businesses seeking to manage email marketing, automation, webinars, e-commerce, and more in one place. Its user-friendly interface, affordability, and robust features make it an appealing choice for small to medium-sized businesses. While it may have some limitations in customization and customer support response times, its all-in-one approach provides great value for businesses looking to streamline their marketing efforts. For those seeking a cost-effective, integrated solution, GetResponse stands out as a solid option.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sarah N.
- Role: C-Level
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
pricey Email marketing tool
Likeliness to Recommend
What differentiates GetResponse from other similar products?
GetResponse has the free version of the software which one can use to send email marketing campaigns
What is your favorite aspect of this product?
The speed of email delivery and ease of customization of email templates are the best features for me
What do you dislike most about this product?
Connecting the domain with the tool so the email can be sent from custom domain is kinder hard as the DNS takes longer to be validated
What recommendations would you give to someone considering this product?
I would recommend the solution for email marketing because it is easier to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sumit D.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jan 2025
Easy Solution for Mail Marketing
Likeliness to Recommend
What differentiates GetResponse from other similar products?
GetResponse stands out by offering an all-in-one platform that includes email marketing, landing page builders, webinars, and automation—all in one place. It’s easy for beginners but also has powerful tools for advanced users. The pricing is competitive, and the support is solid, making it a great choice for small to mid-sized businesses. This is a major diffence.
What is your favorite aspect of this product?
My favorite part of the GetResponse is definitely the automation features. The ability to create personalized workflows based on customer actions makes it so much easier to engage with subscribers at the right time. It really helps streamline email marketing and saves me so much time while still delivering targeted content.
What do you dislike most about this product?
What I Dislike Most About GetResponse: - Email Deliverability: Sometimes emails land in the spam folder, which affects engagement. - Room for Improvement: It would be great to see better consistency in inbox placement.
What recommendations would you give to someone considering this product?
If you’re thinking about trying GetResponse, I’d say go for it, especially if you need an all-in-one tool. The automation features are great for saving time and making your emails more personal. It’s super convenient to have email marketing, landing pages, and webinars all in one place. Just make sure it fits your business needs, particularly if you’re a small or mid-sized business. Trying the free trial first is a smart way to see if it works for you.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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